Outpatient Training Manager

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EXL

WebsiteLinkedInAll Job Openings

10,000+ employees

💰 $2M Venture Round on 2015-01

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

📋 Description

• Translates audit outcomes into effective learning experiences • Supports the Outpatient Audit program by delivering and reinforcing training to improve coding accuracy and audit quality • Leverages findings from random and targeted outpatient coding audits to identify learning gaps and deliver targeted training, refreshers, and performance support • Partners closely with Quality Analysts, Auditors, and Subject Matter Experts to ensure training content reflects current outpatient coding requirements and audit expectations

🎯 Requirements

• Bachelor’s degree or equivalent • CCS or CPC certified • Minimum 5 years coding experience: Professional or hospital coding with thorough understanding of ICD-10 Coding; HCPCS/CPT coding systems; Medicare Outpatient Prospective Payment System (OPPS), and Ambulatory Payment Classification (APC) • Experience with Medicare Local Coverage Determinations (LCD) and National Coverage Determinations (NCD) • Demonstrated skill in training facilitation, including delivering instructor-led, virtual, and blended training to adult learners • Strong working knowledge of outpatient clinical coding, including CPT, ICD-10-CM, modifiers, and documentation requirements • Proficient in modifier application following appropriate Medicare and NCCI guidelines • Ability to code a wide variety of complex outpatient services such as interventional radiology, ambulatory surgery, emergency room and observation • Strong organizational and time-management skills to manage multiple training initiatives and deadlines • Comfort using technology-based training and collaboration tools (e.g., virtual meeting platforms, LMS, MS Teams)

🏖️ Benefits

• Up to 10% annual travel (for team meetings and limited client onsite engagements) • Guidance/coaching through a mentoring program • Opportunities for personal and professional growth