Senior Delivery Manager

🕒 June 16

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EXL

WebsiteLinkedInAll Job Openings

10,000+ employees

💰 $2M Venture Round on 2015-01

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

📋 Description

• Develop comprehensive project plans for life and annuity projects, including scope, timelines, resources, and budgets. Define project objectives and deliverables. • Leverage expertise in life insurance and annuity products to guide project requirements, design, and implementation. • Manage cross-functional team members and subject matter experts, including definition of objectives, oversight of execution, and evaluation of performance. • Serve as the primary point of contact for stakeholders, including internal teams, clients, and vendors. Provide regular updates on project status and address any issues. • Ensure all projects adhere to industry regulations, standards, and company policies. • Identify potential risks specific to life and annuity projects and develop strategies to mitigate them. • Monitor and manage project budgets, ensuring cost-effectiveness and alignment with financial goals. • Oversee the quality of project deliverables to ensure they meet industry standards and client expectations. • Maintain detailed project documentation, including plans, reports, and change requests. • Lead and motivate project teams, ensuring alignment with project goals and fostering a collaborative work environment. Provides thought leadership and delivers business insights to identify and resolve complex issues critical to their clients’ success. • Address and resolve project-related issues and challenges in a timely and effective manner. • Lead the implementation of AI initiatives aligned with business objectives, collaborating with data science and engineering teams.

🎯 Requirements

• Education: Must have BS degree and 5-10 years of experience managing technology projects. Agile/Scrum certification and/or PMI certification preferred. • Experience: Proven experience as a Delivery Manager with a focus on life insurance and annuity products implementation and TPA operations. Demonstrated success in managing complex projects in the insurance industry. • Skills: Strong project management, leadership, and communication skills. Proficiency in project management software and tools. • Knowledge: In-depth understanding of life insurance and annuity products, industry regulations, and best practices. • Soft Skills: • - Excellent communication and interpersonal skills. • - Strong problem-solving abilities and analytical thinking. • - Ability to work in a team and collaborate with different departments. • - Strong organizational skills and attention to detail.