Senior Product Manager

🕒 October 7

🇨🇦 Canada – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 12%

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EXL

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

📦 Logistics

💰 $2M Venture Round on 2015-01

Healthcare • Insurance • Logistics

EXL is a business consulting and services firm that focuses on leveraging data to enhance business operations and decision-making. With a strong emphasis on collaboration and adaptability, EXL partners with organizations to address their unique needs and culture while integrating data science and technology solutions. The company's areas of expertise include operations management, decision analytics, digital transformation, and various industries such as healthcare, finance, and insurance. EXL's mission is to help clients drive business evolution and maintain competitive advantage through tailored solutions and effective use of data.

📋 Description

• Own and drive data product strategy and execute the product roadmap • Translate business and user needs into Product Requirements Documents, user stories, and technical requirements • Understand application functionality and user workflows to identify product enhancements and process improvements • Maintain, prioritize, and refine the product backlog with cross-functional teams • Collaborate with data scientists to identify user behavior trends and product opportunities • Manage timelines, sprint schedules, milestones, dependencies, and risks • Communicate project status to internal and external stakeholders • Maintain product documentation, project plans, and decision logs • Improve project workflows and documentation standards • Support day-to-day application administration, content management, user support, and maintenance • Perform quality assurance testing across user roles • Coordinate investigation, triage, and resolution of user issues with technical teams • Develop user guides, training videos, and user communications • Gather and synthesize user feedback for product enhancements and backlog prioritization • Build relationships with stakeholders, vendors, and end users • Create stakeholder engagement content and user-facing presentations

🎯 Requirements

• 2–5 years of experience in Product Management or a related field • Experience working with technical products, software applications, or data products • Experience gathering business requirements and translating them into technical requirements • Proficiency with Jira, Confluence, and Asana • Excellent written and verbal communication skills • Ability to communicate effectively across technical and non-technical audiences • Ability to synthesize complex information into clear, actionable communication • Strong interpersonal skills and ability to build collaborative cross-functional relationships • Exceptional organizational skills and attention to detail • Ability to manage multiple priorities effectively in a fast-paced environment • Adaptability and comfort shifting priorities in a dynamic environment • Proactive, solutions-oriented mindset • Strong problem-solving skills and ability to identify process-improvement opportunities • Curiosity and desire to learn new technologies, products, or business domains

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