Enterprise Account Manager

Job not on LinkedIn

🔥 13 hours ago

🐊 Florida, Washington – Remote

🐊 Florida – Remote ☕ Washington – Remote

💵 $140k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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Exodigo

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤖 Artificial Intelligence

🏛️ Government

Artificial Intelligence • Government

Exodigo is the leading underground mapping solution for non-intrusive discovery. Our platforms combine multi-sensor fusion, 3D imaging, and AI technologies to create complete, accurate underground maps that enable confident decision-making for customers across the built world. We transform the project lifecycle for our customers, who include key community stakeholders in the utilities, transportation, and government sectors. Founded by former elite Israeli intelligence officers in Tel Aviv, Exodigo is now headquartered in the San Francisco Bay Area and distributed across the globe with operations in North America, Europe, and the Middle East.

📋 Description

• Manage and grow a portfolio of enterprise accounts, ensuring high customer satisfaction and retention • Identify expansion opportunities, including upsell and cross-sell initiatives • Develop and execute account plans aligned with clients’ capital programs and digital transformation goals • Support handoff from early account relationships into long-term account ownership • Maintain accurate CRM records for account health, forecasting, and growth tracking • Act as the primary point of contact for enterprise clients throughout the customer lifecycle • Conduct regular business reviews focused on goals, performance, and ROI • Position solutions to address evolving customer challenges and drive continued value • Partner with operations to ensure successful project execution, services adoption, and ongoing utilization • Build trusted, multi-threaded relationships with senior stakeholders and decision-makers • Proactively address risks and ensure long-term customer success • Collaborate with sales, product, and operations teams to deliver a seamless customer experience • Provide customer feedback to inform product roadmap and go-to-market strategy • Participate in client meetings, events, and conferences to strengthen relationships and grow accounts • Represent the company in conversations around infrastructure modernization and digital transformation

🎯 Requirements

• 3+ years of experience in enterprise/B2G account management or customer success • Proven track record of growing and retaining large, complex accounts • Public-sector client experience is a requirement • Experience in infrastructure-related sectors (e.g., utilities, transportation) is a plus • Strong understanding of enterprise buying dynamics, procurement processes, and long project lifecycles • Ability to manage multiple stakeholders across technical and business functions • Comfortable working in a remote, high-growth environment • Comfortable with frequent regional travel to engage face-to-face with clients • Bachelor’s degree in Business, Engineering, or another relevant field • Ability to travel up to 30%

🏖️ Benefits

• Above-market total compensation package • Remote-first culture with flexibility and autonomy • Opportunity to directly impact customer success and long-term growth • Work with cutting-edge solutions transforming infrastructure and capital programs • Collaborative, no-ego team environment focused on customer outcomes