
501 - 1000 employees
đĽ Healthcare
đ¤ Artificial Intelligence
Healthcare ⢠Artificial Intelligence
Experity is the leading software and services company for on-demand healthcare in the U. S. urgent care market, providing an integrated operating system complete with electronic medical record, practice management, patient engagement, billing, teleradiology, business intelligence, and consulting solutions. Fifty percent of the U. S. urgent care market runs on Experity solutions. With Experity, providers can best meet the demands of the evolving on-demand space and deliver high-quality, high-velocity care by streamlining operations, improving patient experiences, and optimizing revenue.
đ May 22
đĽ Idaho, Illinois, +4 more states â Remote
đľ $75.3k - $95.5k / year
â° Full Time
đĄ Mid-level
đ Senior
đ Manager
đŚ H1B Visa Sponsor
đť Ghost score 45%
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501 - 1000 employees
đĽ Healthcare
đ¤ Artificial Intelligence
Healthcare ⢠Artificial Intelligence
Experity is the leading software and services company for on-demand healthcare in the U. S. urgent care market, providing an integrated operating system complete with electronic medical record, practice management, patient engagement, billing, teleradiology, business intelligence, and consulting solutions. Fifty percent of the U. S. urgent care market runs on Experity solutions. With Experity, providers can best meet the demands of the evolving on-demand space and deliver high-quality, high-velocity care by streamlining operations, improving patient experiences, and optimizing revenue.
⢠Develop and execute a comprehensive customer engagement strategy focused on retention and client success for RCM services ⢠Build trusted relationships with revenue cycle, finance, and operational leaders at client organizations ⢠Align RCM performance with client business objectives ⢠Drive client advocacy, references, and long-term partnerships ⢠Support client retention through measurable financial outcomes ⢠Identify opportunities to improve revenue performance, cash flow, and operational efficiency ⢠Partner with Client Success on retention and expansion opportunities ⢠Monitor client health and proactively address retention risks ⢠Partner with Billing Operations, Coding, Denials, and AR teams to ensure consistent service delivery ⢠Translate client expectations into operational SLAs, KPIs, and performance standards ⢠Monitor days in AR, denial rate, and collection performance ⢠Ensure rapid resolution of service issues affecting client cash flow ⢠Ensure clients achieve targeted financial and operational ROI from RCM services ⢠Translate performance insights into actionable recommendations and strategies ⢠Track and communicate progress against performance goals and KPIs ⢠Advocate for clients internally and synthesize customer feedback to improve services and processes ⢠Identify trends informing broader operational enhancements ⢠Ensure engagement strategies align with healthcare regulatory requirements ⢠Stay current on reimbursement models and RCM best practices ⢠Represent the organization in client-facing engagements as needed ⢠Perform other duties as assigned ⢠Travel as needed
⢠Bachelor's degree or equivalent combination of education and experience ⢠Five years of experience in healthcare revenue cycle management ⢠Strong understanding of RCM workflows ⢠Ability to travel as needed ⢠Preferred: Experience in healthcare services, RCM outsourcing, or healthcare SaaS ⢠Preferred: Experience with multi-site or enterprise healthcare operations ⢠Ability to align RCM performance with client business objectives ⢠Ability to monitor days in AR, denial rate, and collection performance ⢠Knowledge of healthcare regulatory requirements, reimbursement models, and RCM best practices
⢠Medical, Dental/Orthodontia, and Vision coverage starting first day of employment ⢠Synthetic ownership eligibility after one year of employment ⢠Employee Assistance Program including counseling, legal resolution, financial education, pet adoption assistance, and identity theft and fraud resolution ⢠Flexible work scheduling ⢠Generous Paid Time Off (PTO), increasing with milestones ⢠Career development and learning program ⢠Team-building events, family company picnic, and holiday party ⢠Competitive pay ⢠Quarterly bonuses ⢠401(k) retirement plan with employer match ⢠Opportunity to work remotely or in an office
Apply Nowđ May 22
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