Services Inside Account Manager

🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $70k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Extreme Networks

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1996

📡 Telecommunications

🏢 Enterprise

🔐 Security

Telecommunications • Enterprise • Security

Extreme Networks is a global leader in cloud networking solutions. The company specializes in providing wired and wireless LAN infrastructure, network security, and cloud-based network management services. Their products and solutions, such as ExtremeCloud™ IQ and Network Fabric, are designed to simplify IT operations through automation and intelligent management. Trusted by more than half of the Fortune 50 companies, Extreme Networks helps organizations securely connect devices and applications, improve operational efficiency, and enhance customer experiences. The company is recognized for its leadership in the Gartner Magic Quadrant™ for Wired and Wireless LAN Infrastructure.

📋 Description

• Manage service revenue for a specific territory, including Renewal Maintenance, Renewal Subscription, Professional Services, New Maintenance, and New Subscription revenue • Quote expiring contracts 90 days in advance and drive opportunities to closure • Quote and upsell services into a specified region or territory • Attain monthly, quarterly, and annual quotas • Prepare weekly, monthly, and quarterly forecasts • Partner with teams to cross-sell and upsell services into the existing customer base • Create incremental pipeline and revenue • Create proactive and reactive quotes for customers and partners • Facilitate special pricing requests, verify serial numbers and RMAs • Manage customer service contracts and renewals • Manage service sales campaigns and promotions • Close all service renewal opportunities on time • Report pipeline and opportunities internally and externally, maintaining Salesforce accuracy • Identify product upsell opportunities and work with product account teams • Work with internal teams to protect data integrity and manage service orders

🎯 Requirements

• 2+ years in Inside Sales experience required • Strong telephone communications skills comfortable calling on clients • Desire to grow your career in Service Sales utilizing Consultative Sales techniques • Ability to work well in a fast paced, team environment • College Degree preferred • Interest and knowledge of software/hardware technologies preferred • Experience with Computer Networking technologies a bonus • Energetic and enthusiastic demeanor • Experience with SalesForce.com required • Strong Microsoft Excel skills required • Strong verbal and written skills • Up to 5% travel requirement

🏖️ Benefits

• Commission on a 70/30 split • Medical, dental, and vision insurance • Flexible work schedules and work-from-home opportunities where role permits • Paid time off, including open time off in eligible markets and statutory leave in all markets • Paid holidays in accordance with local practice • Retirement savings programs, including 401(k) matching in the United States • Employee Stock Purchase Program, where eligible • Adoption assistance and fertility treatment support, where eligible • Flexible spending accounts, where eligible • Employee assistance program • Tuition reimbursement, where eligible • Life and disability insurance • Up to 5% travel requirement