Medical Referral Coordinator

Job not on LinkedIn

🕒 October 20

🌶️ New Mexico – Remote

🌶️ New Mexico – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Eye Associates of New Mexico

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1976

🏥 Healthcare

👥 B2C

Healthcare • B2C

Eye Associates of New Mexico is a large, multi-site comprehensive eye care practice founded in 1976 that provides clinical and surgical ophthalmology and optometry services across New Mexico. Their team of ophthalmologists and optometrists offers routine eye exams, refractive surgery (LASIK, EVO ICL), cataract surgery with premium intraocular lenses, corneal disease treatments including corneal cross-linking, glaucoma care, retina and neuro-ophthalmology services, pediatric eye care, and optical retail. The organization operates clinics and a surgery center, maintains an optical shop, offers patient-facing resources (patient portal, financing, insurance information), and hosts a Vision Research Center.

📋 Description

• Review and process incoming patient referrals and supporting medical documentation • Contact patients to coordinate and schedule referral appointments • Determine appropriate scheduling timeframes, subspecialty placement, and preparation needed before appointments • Screen and process urgent referrals to support timely clinical review and scheduling • Communicate with external referral sources regarding referred-patient status and disposition • Maintain referral tracking information within applicable patient and referral systems • Coordinate incoming and outgoing referrals between EANM providers and external referral sources • Notify clinical staff of appointments and information needed to prepare for patient visits • Communicate professionally with patients, physicians, clinical staff, and outside providers by phone and electronic communication • Coordinate timely transfer of consult and patient-care calls to EANM physicians • Review incoming records from co-managing providers and assist with provider communication when patient-specific questions arise • Maintain communication with internal and external providers regarding patient medications, diagnoses, and treatment as needed • Scan, index, sort, and route patient records and clinical documentation • Work with Patient Accounting regarding insurance eligibility and other insurance needs associated with referrals • Document relevant details of ocular complaints when needed • Support same-day and expedited patient scheduling and communicate with appropriate clinical teams • Participate in continuing education and maintain required ophthalmic certification • Review referrals and medical records daily and work with subspecialty teams to determine appropriate scheduling and additional instructions

🎯 Requirements

• High school diploma or equivalent • Certified Ophthalmic Assistant (COA) certification or higher with a minimum of 2 years of direct clinical experience, or CCOA certification with a minimum of 2 years of direct referral experience • Strong verbal and written communication skills • Excellent customer service and organizational skills • Strong computer skills • Critical-thinking, problem-solving, and clinical decision-making abilities • Ability to work effectively with physicians and clinical teams, both internally and externally • Ability to work collaboratively as part of a team while remaining highly self-motivated when working independently • High level of professionalism • Knowledge of EANM subspecialties is encouraged • Willingness to travel to EANM locations, meetings, or events as needed • Availability for occasional before- or after-hours meetings and events • Must participate in continuing education and maintain required ophthalmic certification

🏖️ Benefits

• Paid Time Off (PTO) • 8 paid holidays, including the day after Thanksgiving and Christmas Eve • Medical, Dental & Generous Vision Benefits • 401(k) • Education Assistance • Company-paid Life Insurance • Company-paid AD&D Insurance • Benefit eligibility varies based on full-time or part-time status; benefits listed apply to employees with .75 FTE status or higher

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