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Account Coordinator

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

đź’° Account Manager

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Eyes On Eyecare's careers page, not through a job board

First seen by Remote Rocketship 3 minutes ago

Logo of Eyes On Eyecare

Eyes On Eyecare

11 - 50 employees

Founded 2014

🏥 Healthcare

đź’Ľ Consulting

📱 Media

Healthcare • Consulting • Media

Eyes On Eyecare is an online professional publication and resource hub for optometry and ophthalmology. The site publishes clinical guides, news, research updates, continuing education courses, job listings, and industry product information to help eye care professionals stay informed and manage their practices. It also offers advertising, event promotion, and sponsored content for industry partners.

đź“‹ Description

• Serve as a day-to-day point of contact for clients, sponsors, and grantors on assigned programs • Track creative assets, logos, booth content, session materials, approvals, and contracted deadlines • Coordinate asset intake and review; flag brand safety, specification, or compliance issues • Set up and maintain projects, tasks, and timelines in ClickUp • Maintain accurate records of commitments, deliverable status, and client communications • Support onboarding of new clients and sponsors • Support project management of approved accredited-education grants • Prepare CE/CME documents and manage accreditation paperwork • Submit CE/CME materials to COPE, ARBO, and accreditation partners and follow up on issues • Coordinate faculty and KOL outreach logistics, credentials, disclosures, headshots, slide decks, and payment status • Set up and test the CE/CME Hub, including pre- and post-test configurations • Respect the firewall between grant-funded education and commercial programs • Build registration landing pages and event pages in Sanity • Enter event features such as notifications, polling questions, raffle items, and sponsor booths • Send speaker invitations, calendar invites, reminders, and PIP assets; convert slide decks to attendee PDFs • Build FAQ pages and HubSpot support chatbots • Support event-day operations by monitoring chat and troubleshooting attendee issues • Coordinate with the video/livestream team on pre-recordings, tech checks, and speaker information • Provide logistics support for in-person programs as needed • Traffic sponsored articles, video, email, display, and social deliverables between clients and internal teams • Collect and route client feedback and approval rounds, including MLR review cycles • Confirm campaign assets meet specifications and launch dates; track flights and flag delivery risks • Compile post-program reports with registration, attendance, engagement, CE completion, and campaign performance data • Support learning outcomes data collection • Maintain internal reporting trackers and the Source of Truth • Join kickoffs, dry runs, and post-mortems • Maintain process documentation, checklists, and playbooks • Identify process improvements and use AI tools to work more efficiently

🎯 Requirements

• Authorized to work in the United States and based in the US • 2+ years of experience in account coordination, event coordination, project coordination, or a similar role • Experience working with external clients, sponsors, or partners in a professional capacity • Strong organizational skills; able to manage many deadlines across multiple projects at once • Excellent written and verbal communication with clients, speakers, faculty, and internal teams • Detail-oriented, with a track record of accurate, thorough execution • Experience with project management tools (ClickUp or similar) • Proficiency with Zoom, Google Workspace, Slack, and collaborative tools • Comfort in a fast-paced, remote-first environment • Availability for select evenings and weekends for live event support • Embraces AI and LLM tools in daily workflows • Preferred: Experience in healthcare, pharma, eyecare, or medical education • Preferred: Familiarity with CE/CME accreditation (COPE, ARBO, ACCME) or grant-funded education workflows • Preferred: Experience at a healthcare marketing agency, medical communications company, or B2B media publisher • Preferred: Experience trafficking sponsored content or digital campaigns, including MLR review cycles • Preferred: Experience supporting virtual or hybrid events, ideally with CMS page builds (Sanity, Cvent, ON24, or similar) • Preferred: Experience with HubSpot and client-facing reporting • Preferred: Experience coordinating speakers, faculty, or KOLs

🏖️ Benefits

• Full-time employment • Remote-first work environment • Occasional evenings and weekends around major events

Apply Now

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