Lead Infrastructure Operations Engineer

🔥 0 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🟠 Senior

👷 Infrastructure Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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FactSet

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

💼 Consulting

📣 Marketing

🛡️ Insurance

Consulting • Marketing • Insurance

FactSet is a global provider of integrated financial information and analytical applications for investment professionals. The company offers a wide range of solutions including asset management, risk analysis, investment research, and portfolio management tools. With a focus on utilizing artificial intelligence and data solutions, FactSet helps financial firms and investment professionals efficiently manage data, make informed decisions, and drive innovation. They leverage their technology to provide comprehensive insights and analytics across various asset classes. Over the past 40 years, FactSet has become a trusted partner for asset managers, consultants, hedge funds, and other financial institutions worldwide.

📋 Description

• Serve as the senior technical owner of infrastructure operations at the Virginia data center • Lead enhancement of infrastructure software and hardware tooling to improve deployment, connectivity, and user experience • Provide project management and technical oversight for large-scale technology rollouts and facility buildouts • Drive continuous improvement in infrastructure design, focusing on autonomy and scalability • Monitor, troubleshoot, and resolve complex production issues • Act as the escalation point for infrastructure support • Partner with director-level stakeholders and other departments to align goals and integrate tools, systems, and projects • Manage contractor and vendor relationships to deliver regionalized services and cost-conscious contracts • Champion best practices, coach and mentor engineers, and foster technical excellence • Monitor infrastructure capacity in the data center

🎯 Requirements

• Significant experience in data center or enterprise infrastructure operations, including hardware, networking, and systems support, with a record of increasing responsibility • Bachelor's degree in computer science or related field • Demonstrated ability to lead technical projects and rollouts from planning through delivery • Experience with alerting, monitoring, and incident management in a production environment • Strong written and verbal communication skills, including with director-level and cross-departmental audiences • Experience coaching and mentoring engineers • Experience negotiating and managing vendor and contractor relationships, particularly with telecoms • Experience with hybrid on-premises and cloud infrastructure environments • Scripting or automation skills used to improve operational tooling and deployment • Experience with facility buildouts, colocation, or regional service and contract management • Experience managing assets with ITSM and DCIM tooling

🏖️ Benefits

• Hybrid work arrangement • Mentorship and coaching opportunities • Opportunity to work with global teams and stakeholders • Professional growth through technical project ownership • FactSet employee benefits are referenced but not itemized in the posting