Account Executive

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🌵 Arizona, California – Remote

🌵 Arizona – Remote 🏄 California – Remote

💵 $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

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FACTS

WebsiteLinkedInAll Job Openings

201 - 500 employees

📚 Education

💸 Finance

☁️ SaaS

Education • Finance • SaaS

FACTS is a company specializing in providing modern education technology and learning services aimed at supporting the growth of schools, businesses, and faith communities. With over 35 years of experience, FACTS offers solutions in education technology, financial management, and customized learning environments. They serve K-12 schools, facilitate online faith formation, and streamline administrative processes to meet the unique needs of their clients. FACTS helps improve educational outcomes by offering teacher professional development and instructional programs. Their financial management solutions simplify tuition management, financial aid, and fundraising efforts.

📋 Description

• Build positive line of communication (based on mutual respect, trust, integrity, and clear, honest and open dialog) to maintain and enhance relationships with clients. • Ownership of overall client satisfaction by proactively anticipating client needs and maintaining contact with clients to ensure FACTS is meeting their needs. • Meet face to face with each client at least two times per year at school location. • Assist in the coordination of sales and product revisions to existing clients. • Work closely across FACTS Operations and technical teams to resolve client related problems and issues. • Advocate for client needs, such as new features, services and programs needed to enhance the level of services and solutions offered by FACTS. • Actively participate in the evaluation of new product client requests. • Work closely with technical support to understand the breadth and limitations of the client product solutions. • Leverage relationships to expand FACTS solutions utilized by exiting clients. • Attend trade shows, conference and other events as needed to support client communication and engagement. • Gather competitive information to assist in continually evaluating market position. • Facilitate timely communication with FACTS Sales and Account Managers regarding client related issues. • Work collaboratively with RVP Team, Account Managers, and other departments to develop a strategic customer service plan and to resolve any customer issues.

🎯 Requirements

• Minimum of 4-year undergraduate degree (or equivalent), preferably in business and/or technology. • 3-5 years of sales and account management experience. • Background in Private or public education market is a plus.

🏖️ Benefits

• medical • dental • vision • HSA and FSA • generous earned time off • 401K/student loan repayment • life insurance & AD&D insurance • employee assistance program • employee stock purchase program • tuition reimbursement • performance-based incentive pay • short- and long-term disability • robust wellness program