Business System Administrator II

Job not on LinkedIn

🔥 0 minutes ago

🌪️ Kansas, Wisconsin – Remote

🌪️ Kansas – Remote 🧀 Wisconsin – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⌨️ Systems Administrator

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 29 days.
• No salary listed.

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FTI

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏭 Manufacturing

📦 Logistics

🏥 Healthcare

Manufacturing • Logistics • Healthcare

FTI is a dynamic organization specializing in engineering, construction, manufacturing, and clean energy solutions. With a focus on innovation and creating world-class opportunities, FTI serves diverse markets through its three divisions: EnTech Solutions, Excellerate, and Faith Technologies. The company emphasizes a people-first approach, fostering a supportive culture for team members and delivering high-quality services to its clients. FTI's expertise spans the lifecycle of energy assets, providing comprehensive solutions and redefining what is possible in the energy sector.

📋 Description

• Provide service and support for assigned business applications and processes • Work directly with internal and external customers, vendor support teams, and the business technology team • Use virtual collaboration tools to engage customers, troubleshoot issues, and resolve incidents • Participate in projects implementing new or enhancing existing technology solutions • Identify and resolve support issues with internal customers and the business technology team • Manage and communicate expectations with customers requiring assistance • Research and analyze business system capabilities and lead improvement efforts • Act as liaison between internal customers and vendors to resolve business system issues • Manage business system application security, including account management, user setup, vulnerability patching, and coordination with Operations and Cyber Security • Enhance and execute processes supporting the Business Technology team • Provide input for core application roadmaps • Consult with internal customers regarding software or system functionality issues • Support system upgrades and provide ongoing business software support • Repair software and peripheral equipment according to specifications • Generate test plans and requirements during project planning • Participate in support training before software projects launch • Complete project tasks including testing, issue remediation, and post-go-live support • Serve as technical lead for small to medium projects, mentor junior associates, and coordinate vendor activities • Monitor and communicate system status • Assist system engineers, database administrators, and vendors with problem resolution • Configure applications to stakeholder needs • Create and maintain API, batch, and database integrations • Create and maintain Knowledge Base documentation • Perform other related duties as assigned • Participate in Faith’s hiring referral and mentoring program, as appropriate

🎯 Requirements

• Associate degree in Information Technology or Business, or equivalent professional experience and relevant training • 5 years or more in a service or support role • Any appropriate combination of education and experience as determined by management • Ability to travel 15% • Ability to work typical hours between 7:00 a.m. and 5:00 p.m. Monday–Friday, with work at any time on any day of the week as needed • Experience supporting business applications and processes • Ability to troubleshoot and resolve incidents • Knowledge of business system application security, account management, user setup, vulnerability patching, and secure infrastructure/data practices • Ability to research and analyze business system functionality • Ability to understand reference architecture documents and test plans • Experience with software and peripheral equipment repairs • Experience creating test plans, requirements, reports, documentation, and Knowledge Base articles • Experience with application configuration and integrations using APIs, batch processes, and databases • Ability to create and maintain business reports • Must successfully pass a background and drug test

🏖️ Benefits

• Career development and continued education programs • Competitive, merit-based compensation • Career path development • Flexible and robust benefits package • Industry-leading benefits for regular/full-time team members

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