
1001 - 5000 employees
🏭 Manufacturing
📦 Logistics
🏥 Healthcare
Manufacturing • Logistics • Healthcare
FTI is a dynamic organization specializing in engineering, construction, manufacturing, and clean energy solutions. With a focus on innovation and creating world-class opportunities, FTI serves diverse markets through its three divisions: EnTech Solutions, Excellerate, and Faith Technologies. The company emphasizes a people-first approach, fostering a supportive culture for team members and delivering high-quality services to its clients. FTI's expertise spans the lifecycle of energy assets, providing comprehensive solutions and redefining what is possible in the energy sector.
🔥 0 minutes ago
🌪️ Kansas, Wisconsin – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
⌨️ Systems Administrator
🦅 H1B Visa Sponsor
👻 Ghost score 11%
Where this job comes from
Posted on FTI's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago

1001 - 5000 employees
🏭 Manufacturing
📦 Logistics
🏥 Healthcare
Manufacturing • Logistics • Healthcare
FTI is a dynamic organization specializing in engineering, construction, manufacturing, and clean energy solutions. With a focus on innovation and creating world-class opportunities, FTI serves diverse markets through its three divisions: EnTech Solutions, Excellerate, and Faith Technologies. The company emphasizes a people-first approach, fostering a supportive culture for team members and delivering high-quality services to its clients. FTI's expertise spans the lifecycle of energy assets, providing comprehensive solutions and redefining what is possible in the energy sector.
• Provide service and support for assigned business applications and processes • Work with internal and external customers, vendor support teams, and the business technology team • Use virtual collaboration tools to engage customers, troubleshoot and resolve incidents, and participate on project teams • Respond to questions related to business applications and process issues • Implement technology solutions aligned with strategic business objectives • Identify and resolve support issues with internal customers and the business technology team • Manage and communicate customer expectations • Research and analyze business system capabilities and functionality • Lead efforts to improve business systems • Act as liaison between internal customers and vendors • Manage business system application security, including account management, user setup, vulnerability patching, and coordination with Operations and Cyber Security • Enhance and execute processes supporting the Business Technology team • Provide input for core application roadmaps • Consult with internal customers regarding software or system functionality issues • Support system upgrades and ongoing business software operations • Perform repairs to software and peripheral equipment • Generate test plans and requirements during project planning • Participate in support training before software projects launch • Complete testing, issue remediation, and post-go-live support tasks • Act as technical lead for small to medium projects, mentor junior associates, and coordinate vendor activities • Monitor and communicate system status • Assist system engineers, database administrators, and vendors with problem resolution • Create and maintain business reports • Configure applications for stakeholder needs • Create and maintain API, batch, and database integrations • Create and maintain Knowledge Base documentation • Perform other related duties as assigned • Participate in Faith’s hiring referral and mentoring program, as appropriate
• Associate degree in Information Technology or Business, or equivalent professional experience and relevant training • 5 years or more in a service or support role • Any appropriate combination of education and experience as determined by management • 15% travel • Ability to work typical hours between 7:00 a.m. and 5:00 p.m. Monday–Friday, with work potentially required at any time on any day to meet business needs • Ability to support business applications and processes • Ability to troubleshoot and resolve incidents • Ability to work with internal and external customers, vendor support teams, and business technology teams • Knowledge of business system application security, account management, user setup, vulnerability patching, and secure infrastructure/data practices • Ability to review reference architecture documents and test plans • Ability to create and maintain reports • Ability to configure applications • Ability to create and maintain API, batch, and database integrations • Ability to create and maintain Knowledge Base articles • Solid oral and written communication skills • Keen attention to detail • Successful completion of a background and drug test
• Career development and continued education programs • Competitive, merit-based compensation • Career path development • Flexible and robust benefits package • Industry-leading benefits for regular/full-time team members • Equal Opportunity Employer; veterans/disabled • Background and drug test provided as a condition of employment
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