Director, Product Strategy and Operations

🔥 16 hours ago

🏄 California, Florida, +4 more states – Remote

🏄 California – Remote 🐊 Florida – Remote 🗽 New York – Remote 🌲 Oregon – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $220k - $275k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 0%

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Fanatics

WebsiteLinkedInAll Job Openings

10,000+ employees

🛍️ eCommerce

🛒 Retail

⚽ Sports

💰 $700M Private Equity Round - Fanatics on 2022-12

eCommerce • Retail • Sports

Fanatics is a global sports merchandise and commerce company that designs, produces, and sells licensed sports apparel, memorabilia and fan gear. The company operates a large e-commerce and retail platform that partners with professional leagues, teams, and brands, and runs business units focused on merchandising operations and technology (e. g. , Fanatics ONE), brand protection, and a global footprint to serve fans worldwide. Fanatics emphasizes enhancing the fan experience, corporate responsibility, and investor relations.

📋 Description

• Define and lead the Product Operations strategy and operating model across Fanatics Live and Fanatics Collect • Partner with Product leadership to translate business and product strategy into operating priorities, plans, and mechanisms for execution • Establish and evolve planning and operating cadences, including roadmap reviews, portfolio reviews, leadership forums, and annual and quarterly planning • Maintain an integrated view of product priorities, investments, dependencies, risks, and commitments across multiple product areas • Establish governance and decision-making frameworks that clarify ownership, tradeoffs, escalation paths, and accountability • Lead complex, business-critical programs spanning Product, Engineering, Design, Data, and business teams • Identify systemic execution barriers and organizational friction, and drive senior stakeholders toward scalable solutions • Set standards for core product practices, including planning, roadmaps, prioritization, decision records, and knowledge management • Build and develop Product Operations capability and talent, creating leverage for Product Managers and leaders across the organization • Serve as a strategic advisor and trusted partner to senior Product leadership on operating effectiveness, organizational priorities, and execution risk • Create and continuously evolve the operating foundation enabling Fanatics Live and Fanatics Collect to execute product and business priorities at scale

🎯 Requirements

• Extensive experience in product operations, program management, product management, business operations, or a related leadership role in a technology or digital product organization • Demonstrated experience leading a Product Operations, Program Management, or comparable capability supporting multiple product and technical teams • Experience partnering with senior and executive leaders to translate strategy into functional plans and organizational execution • Strong understanding of product development, portfolio management, roadmap planning, prioritization, operating models, and cross-functional execution • Track record of designing and implementing scalable operating mechanisms, governance models, and organizational practices • Strong strategic and conceptual problem-solving skills, including the ability to navigate issues where objectives, ownership, or solutions are not clearly defined • Exceptional communication and executive-level synthesis skills, with the ability to turn complex information into clear recommendations, decisions, and actions • Demonstrated ability to influence across teams and seniority levels, reconcile competing perspectives, and lead through others • Experience developing talent and establishing clear accountability for outcomes • A collaborative, low-ego leadership style with a strong bias toward clarity, practical solutions, accountability, and results