Account Manager

🕒 June 12

🏢🏡 New York City – Hybrid

💵 $70k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

FARFETCH

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2007

🛍️ eCommerce

👗 Fashion

🛒 Retail

eCommerce • Fashion • Retail

FARFETCH is a global fashion online platform connecting consumers with luxury brands and boutiques. Offering a wide range of products in womenswear, menswear, and kidswear, FARFETCH provides unique shopping experiences through its website and app. Customers can enjoy various benefits such as free shipping on selected items, exclusive member offers, and sustainable services like selling designer bags. The company supports cryptocurrency payments and offers discounts for students and youth. FARFETCH is committed to sustainability and protection of intellectual property, ensuring a high standard of customer service and satisfaction.

📋 Description

• Manage a group of boutiques through sound business management and strategic planning, turning knowledge into focused action • Proactively seek, maintain and update knowledge on each boutique’s status, seasonal & future plans to assess full online potential and further growth opportunities • Unlock selection from partner community through tailored commercial deals, incentives, and operational solutions • Manage offline/online sales against product deliveries and commercial performance expectations, working closely with merchandising and the wider commercial team • Negotiate and plan markdowns with boutiques and ensure adherence to promotional activities Review daily/weekly/monthly boutique performance and Farfetch profitability • Conduct regular business reviews internally and with boutiques • Work with Business Development and Partner Implementation to onboard new boutiques or location expansions within existing network, ensuring boutique is online with right stock quality/quantity in a short time frame • Ensure excellent service & follow up is given to both partners and final customers, working closely with Partner Service team, Production, and Operations to drive all service KPIs and ensure business needs are met

🎯 Requirements

• You have minimum of 4-5 years of Client/Customer relations, Commercial experience (online or offline) ideally from a retail, brand or wholesale fashion environment – fashion and luxury a plus • You have the ability to easily build relationships with the different players of the business • You have outstanding skills in sales/negotiation techniques and strong analytical ability • You are a natural problem-solver who can turn challenges into opportunities • You are well organized and proactive, with the ability to handle multiple tasks at a fast pace • You have an excellent sense of prioritization and timing • You are at ease with Excel (pivots) and use of data tools to obtain and/or assess analytical information • You have a BS or BA degree, or equivalent experience required • You are able to travel 20-25% of the time, both local and domestic • You are articulate communication both verbal and written

🏖️ Benefits

• Medical, dental, vision, with flexible spending account • 401K plus company match, PTO and volunteer days • Wellness, and cell phone reimbursements • Hybrid working environment- 3 days a week, 2 days from home