Inside Sales Account Manager – Cable Assembly

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🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $55k - $60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⬇️ Inside Sales

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GCG

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏛️ Government

📋 Compliance

🛍️ eCommerce

Government • Compliance • eCommerce

GCG is a digital platform providing access to a prototype of a web-based version of the daily Federal Register. It serves as an unofficial informational resource presenting regulatory information from various government agencies in an XML format. The platform aims to enhance user understanding of the Federal Register and improve the accessibility of federal documents, aiming for official legal status as granted by the Administrative Committee of the Federal Register (ACFR) in the future.

📋 Description

• Serve as primary contact for all customer communications • Process RFQ’s, follow to completion • Support new product launch, coordination and management • Communicate order status to customers in a timely manner • Follow the RMA process • Update customer communication log as needed • Run reports on delivery performance, open orders, and other data as required • Build and maintain customer relationships to increase sales • Identify customer and market trends • Assist other departments as needed, interacting heavily with the Customer Service team • Complete all corporate training requirements • Comply with ISO-9001 quality standards • Set and track personal & business goals

🎯 Requirements

• Customer Service/Account Management experience in production or manufacturing industry required • AS degree or 3-5 years experience in customer service/account management related function preferred • Strong written and verbal communications • Experience in an electronics-manufacturing environment preferred • Demonstrated experience with Windows and MS-Office (MS-Excel, MS –Word, MS-Outlook) • Experience using an ERP system • Ability to manage multiple tasks effectively • Strong organization and attention to detail

🏖️ Benefits

• Comprehensive Health Coverage: Multiple medical plan options (CDHP and PPO) to get you the coverage you need • Robust Financial Security: Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans • Generous Time Off: PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs • Wellness & Support Programs: Employee Assistance Program (EAP), wellness incentives, and telehealth access • Extras That Matter: Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind