Senior National Relationship Manager

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🔥 1 minute ago

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Logo of Federal Reserve Board

Federal Reserve Board

1001 - 5000 employees

Founded 1913

🏦 Banking

💸 Finance

🏛️ Government

Banking • Finance • Government

The Federal Reserve Board is the central banking system of the United States, tasked with providing the nation with a safe, flexible, and stable monetary and financial system. It conducts the nation’s monetary policy, manages financial regulation, supervises and regulates banks, maintains financial stability, and provides financial services to the U. S. government. The Board also plays a key role in implementing monetary policy through the Federal Open Market Committee (FOMC) and oversees various financial stability assessments and payment systems.

📋 Description

• Expert demonstration of building and maintaining strong relationships with complex customer organizations, engaging stakeholders across all relevant business lines. • Develops solutions to complex business scenarios, presents ideas to customers, and overcomes difficult objections and issues raised by customers. • Demonstrated performance in managing critical customer or FRFS disruptions. • Demonstrated performance in ensuring FRFS System priority objectives are managed and escalated appropriately across portfolio of accounts. • Acts as a leader within the team, offering consultation and support to junior/new members of the team. • Drives portfolio performance and supports product and service evolution through customer intelligence and facilitates cross‑functional collaboration across Treasury product, operations, technology, and risk teams. • Establishes customer intelligence, identifies at‑risk business, and communicates critical updates for reporting and dashboards. • Advises executive‑level leaders by preparing relevant customer insights and initiating senior‑level engagements when appropriate. • Monitors portfolio revenue, volume, and variances, developing proposals that align customer opportunities with FRFS value‑added services. • Leads development of service proposals and oversees the initiation of service for new customers and support for non-routine customer problems.

🎯 Requirements

• Bachelor's degree in a related field, or commensurate specialized training, certification, or work experience • Minimum seven years of work experience • Proven mastery of technical skills, product knowledge, and competitive awareness • Advanced knowledge of the Federal Reserve System and the products, services, practices and procedures of the FR Financial Services • Expert understanding of sales principles and practices • Ability to work collaboratively to accomplish the goals and objectives of the System • Excellent organizational and time management abilities • Strong written and verbal communication skills • Independent thinking and strong decision making • Recognized as internal and external thought leader in own technical discipline

🏖️ Benefits

• Comprehensive benefits package includes medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off, transit benefit, onsite gym and subsidized cafeteria

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