Managing Director – Strategic Incident Response Partnerships

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Fenix24

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

🔒 Cybersecurity

🤝 B2B

Cybersecurity • B2B

Fenix24 is the world’s leading breach recovery and cyber resilience company, specializing in rapid ransomware recovery, incident response, and guaranteed restoration of operations. It combines assessments, remediation, managed protection services, and asset & resiliency software with a battle-tested recovery team and one-hour response to help organizations across industries recover from and defend against advanced cyberattacks.

📋 Description

• Build and maintain executive-level relationships with cyber insurance carriers, brokers, law firms, digital forensics firms, incident response firms, and strategic technology partners • Serve as the primary executive point of contact for assigned partners • Develop long-term strategic account plans for each partner organization • Conduct regular executive business reviews to strengthen relationships and identify growth opportunities • Represent Fenix24 at industry conferences, executive briefings, and partner events • Drive referral growth through trusted partner relationships • Coordinate closely with internal incident response leadership during active engagements • Ensure partners receive exceptional communication throughout every engagement • Identify opportunities to improve partner experience and operational alignment • Collaborate with executive leadership on strategic account planning • Identify opportunities to introduce clients to Fenix24's proactive service portfolio including: Recoverability Intelligence Assessments (RIA), Argos99, Resiliency Operations Center (ROC), Managed Recovery Readiness services • Work alongside Sales Engineering and Technical SMEs to position proactive offerings following incident response engagements • Help partners understand how proactive resilience reduces future claim severity and operational risk • Develop trusted advisor relationships with CISOs, CIOs, Risk Executives, General Counsel, claims executives, breach coaches, and executive leadership • Understand each partner's business objectives and align Fenix24 capabilities accordingly • Identify emerging market trends and communicate competitive intelligence to executive leadership • Participate in executive strategy sessions regarding partner programs and market expansion • Collaborate with Incident Response Operations, Customer Success, Marketing, Product, and Executive Leadership • Support development of strategic partnership programs • Assist in creating repeatable partner engagement processes • Maintain accurate opportunity tracking and executive account plans within Salesforce

🎯 Requirements

• 8+ years of experience in cybersecurity, incident response, cyber insurance, digital forensics, legal services, or enterprise technology • Demonstrated experience managing executive-level customer or partner relationships • Strong understanding of ransomware response, cyber recovery, and incident response operations • Executive presence with outstanding communication and presentation skills • Experience navigating complex enterprise organizations • Ability to influence without direct authority • Comfortable working with executive leadership during high-pressure cyber incidents • Ability to travel approximately 40–50%

🏖️ Benefits

• Internal and external learning & development opportunities, including career advancement • Scheduled & flexible PTO programs • Family friendly programs- Care packages • Regular team building events • Competitive compensation & benefits including: Private health insurance • Mental health and wellness programs • 401K contribution • Life insurance and income protection insurance • Monthly fitness/gym membership allowance