Manager, Public Relations – Consumer Storytelling

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $81.9k - $128.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎙️ Public Relations (PR)

👻 Ghost score 0%

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FICO

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1956

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

FICO is a leading analytics and software company renowned for its FICO® Score, a tool widely used by lenders to assess credit risk. The company offers a comprehensive platform that leverages data, AI, and machine learning to power intelligent decision-making and customer engagement across various industries. FICO's solutions span fraud detection, credit scoring, and customer lifecycle management, making it vital to sectors such as finance and telecommunications. Its innovative products help businesses optimize outcomes through real-time analytics, business composability, and scenario management.

📋 Description

• Develop and execute consumer communications and media outreach strategies • Create consumer-focused storytelling and media programs • Build relationships with consumer, personal finance, and mainstream reporters • Proactively pitch stories and manage inbound media inquiries • Write press releases, media pitches, Q&As, talking points, consumer explainer blogs, and other communications materials • Support narratives around product launches, score and credit education, data insights, and financial literacy • Partner with product, analytics, legal, marketing, and other stakeholders • Prepare and support spokespeople for interviews, briefings, and media engagements • Monitor media coverage, consumer conversations, and industry trends • Track and analyze earned media performance and provide insights and recommendations • Manage assigned projects from planning through execution

🎯 Requirements

• Bachelor’s degree in Public Relations, Communications, Journalism, Marketing, or a related field • 4–7+ years of experience in communications, media relations, or public relations • Meaningful experience in consumer-facing communications • Experience in financial services, fintech, or another highly regulated industry strongly preferred • Agency experience encouraged • Ability to simplify complex topics and craft clear, compelling messages for consumer and mainstream media audiences • Knowledge of the evolving media landscape and ability to tailor stories to audiences and platforms • Experience developing press materials and building media relationships across consumer, financial, or business outlets • Ability to manage communications projects from concept through execution • Ability to build strong cross-functional relationships • Ability to manage multiple priorities and deadlines with accuracy and attention to detail • Experience using PR tools such as Muck Rack for media monitoring, outreach, and reporting • Proactive, curious, and comfortable taking ownership

🏖️ Benefits

• Inclusive culture reflecting FICO’s core values • Professional development through learning experiences • Competitive compensation, benefits and rewards programs • Work/life balance • Employee resource groups • Social events promoting interaction and camaraderie • Support to develop skills and grow your career