Senior Director, Sales and Client Success – Mortgage and Capital Markets

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FICO

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1956

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

FICO is a leading analytics and software company renowned for its FICO® Score, a tool widely used by lenders to assess credit risk. The company offers a comprehensive platform that leverages data, AI, and machine learning to power intelligent decision-making and customer engagement across various industries. FICO's solutions span fraud detection, credit scoring, and customer lifecycle management, making it vital to sectors such as finance and telecommunications. Its innovative products help businesses optimize outcomes through real-time analytics, business composability, and scenario management.

📋 Description

• Serve as a trusted advisor to strategic capital markets clients, including RMBS investors, mortgage REITs, asset managers, and insurance companies • Cultivate relationships with capital markets stakeholders, including CIOs, CROs, portfolio managers, credit risk leaders, and secondary market trading desks • Translate credit risk and scoring terminology into investment and capital markets business terms • Lead client sessions, internal meetings, and industry events focused on mortgage-backed securities and secondary market performance • Understand portfolio risk, pricing, and investment issues and position FICO® Scores as a standard for credit risk assessment • Work with internal teams from solution conceptualization through closure, including contract review and due diligence support • Create deal-specific competitive analyses and conduct solution overviews and detailed planning • Support development, testing, and implementation of client solutions based on FICO products • Develop industry strategy and targets by client and product/solution offering • Support thought leadership white papers, executive briefings, and industry symposium presentations

🎯 Requirements

• Bachelor’s degree in business is required • Substantial, relevant industry experience and domain knowledge in mortgage capital markets, secondary market investing, or securitization • Experience partnering consultatively with capital markets participants and advising at the CXO, CIO, or executive level • Established professional network of decision-makers and influencers within the mortgage investor and secondary market ecosystem • Strong listening skills to understand investor business needs and risk management challenges • Excellent customer service, organizational, and follow-up skills • Attention to detail with sound reasoning and problem-solving skills • Knowledge of FICO products, credit scoring methodologies, and mortgage-backed securities structures preferred but not required • Ability to travel 35% to 40%, with potential up to 75%, depending on industry events and client needs

🏖️ Benefits

• Inclusive culture reflecting FICO’s core values • Professional development and valuable learning experiences • Competitive compensation, benefits and rewards programs • Work/life balance • Employee resource groups • Social events • Support to develop skills and grow your career