CRM Strategist

Job not on LinkedIn

🔥 4 hours ago

🇺🇸 United States – Remote

💵 $70k - $78k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Jenzabar

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1998

📚 Education

☁️ SaaS

🏢 Enterprise

💰 $60M Private Equity Round on 2000-04

Education • SaaS • Enterprise

Jenzabar is a leading provider of software and services dedicated to higher education institutions. The company's flagship product, Jenzabar One, is a unified cloud platform designed to streamline campus operations and enhance student success. Jenzabar offers a comprehensive suite of solutions including student information systems (SIS), analytics, eLearning, financial management, recruitment, retention, and human capital management tailored specifically for colleges and universities. The company's innovative products empower educational institutions to improve efficiency, engage students, and drive institutional growth.

📋 Description

• Support cross-departmental initiatives as a CRM subject matter expert, providing consultation and best practices • Analyze business requirements and workflows with clients for student marketing initiatives • Lead CRM platform maintenance, troubleshoot issues, create user training materials, and communicate updates • Identify and recommend CRM improvements through automation and third-party tools • Promote and demonstrate superior customer service • Implement innovative business and CRM trends to support campaign success • Communicate insights, learnings, and actionable recommendations to stakeholders across the organization • Ensure information is integrated across marketing campaigns and optimized for specific delivery channels • Leverage AI-enabled tools and analytics to enhance decision-making, efficiency, and measurable outcomes • Apply sound judgment and ethical standards when using AI, including accuracy, data privacy, and human-in-the-loop oversight • Perform other duties as assigned

🎯 Requirements

• 4+ years of relevant professional experience • Bachelor’s Degree in a relevant field • In-depth understanding of Salesforce, Slate, Element451, or similar CRM systems • Strategic thinking and problem-solving ability in a fast-paced environment • Strong stakeholder management and communication skills • Presentation skills and comfort with large and small audiences • Strong organizational skills and ability to adapt to changing priorities, assignments, and roles • Self-motivation, initiative, and ability to master new tasks quickly • Experience working in agile development environments • Demonstrated commitment to continuous learning and improvement • Strong attention to detail • Ability to work collaboratively and independently • Proven ability to drive decisions collaboratively, resolve conflicts, and ensure follow-through • Applicants must not require employer sponsorship for work visas

🏖️ Benefits

• Medical Insurance • Life Insurance • Dental Insurance • Vision Insurance • PTO • Paid Parental Leave • Paid Holidays • Short Term Disability • Long Term Disability • 401K • Educational Assistance • Annual bonus • Full range of benefits