Payments Reconciliation Specialist – Contract

🔥 19 hours ago

🦌 Connecticut – Remote

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⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 12%

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Logo of Finalsite

Finalsite

201 - 500 employees

Founded 1998

📚 Education

☁️ SaaS

🤝 B2B

💰 Debt financing on 2014-12

Education • SaaS • B2B

Finalsite is a provider of web and communications technology for K–12 and higher education institutions. Finalsite offers an education-focused CMS and website design (Composer), AI chatbot tools, mass notifications and messaging, mobile apps, enrollment and admissions management, and marketing services aimed at helping schools build community, improve communications, and grow enrollment. The company serves school districts, independent schools, international schools, charter schools, and faith-based schools and notes it has been trusted by schools for more than 25 years.

📋 Description

• Pick up each chargeback notice from Operations and log it the same day • Find affected orders in the Web Store portal • Reconstruct order line items, account or GL codes, payment IDs, dollar amounts, and sales tax • Build correction files in the required accounting-line format for district ERP imports such as Munis • Reconcile order and correction-file details to aggregated chargeback deductions on settlement statements to the cent • Prepare daily files for delayed or unfunded transactions, disputes, and NSF returns • Run the runbook checklist and submit work to the Payments Reconciliation Lead for review • Deliver reviewed files to the client's Customer Success Manager • Escalate missing or duplicate account codes, missing orders, partial chargebacks, reconciliation discrepancies, tax questions, and runbook issues • Maintain notes on inefficient processes and suggest automation opportunities

🎯 Requirements

• 2+ years of hands-on work in cash application, accounts receivable or payable, bank reconciliation, merchant services or payment processor operations, or bookkeeping for a business with card sales • Experience tying detail to a total: many items to one deposit, statement line or batch, and working the differences rather than just flagging them • Excel: XLOOKUP or VLOOKUP, SUMIFS, pivot tables, text-to-columns, saving a clean CSV • Ability to follow a written procedure exactly, and to say so when a step does not work • Accuracy under a daily deadline, and the habit of keeping a log without being asked • Clear written English, for short notes that go to districts under the Lead's name • Chargebacks, disputes or NSF returns from the merchant side are a plus • An ERP import or export (Munis, Skyward, QuickBooks, NetSuite) is a plus • A payment processor portal or settlement statement is a plus • School district, municipal or nonprofit finance is a plus • United States permanent residency is required; current and continued US residency are required for employment • Accounting degree, CPA, coding, and product or engineering background are not required

🏖️ Benefits

• Competitive benefits • Professional development opportunities • Collaborative culture built on partnership and purpose • Opportunity to grow your career • 100% fully remote employment

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