Asset Protection Investigator, French, English

Job not on LinkedIn

🔥 18 hours ago

🗣️🇫🇷 French Required

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Logo of Softcard (acquired by Google)

Softcard (acquired by Google)

201 - 500 employees

Founded 2012

💸 Finance

💳 Fintech

🛍️ eCommerce

Finance • Fintech • eCommerce

Softcard is a mobile commerce platform developed as a joint venture by AT&T Mobility, T-Mobile USA, and Verizon Wireless. It utilizes near field communication (NFC) technology to enable mobile payments, allowing consumers to shop, pay, and save conveniently through their mobile devices. With specialties in mobile payments, mobile wallets, and loyalty programs, Softcard aims to revolutionize the way consumers handle transactions and rewards programs, offering an enhanced and personalized experience with just a tap of their phone.

📋 Description

• Monitor and analyze transactional, operational, and inventory data to identify patterns indicative of theft, fraud, or suspicious activity • Utilize surveillance systems, exception-based reporting tools, and other investigative resources to detect internal and external theft • Collaborate with store management, Asset Protection teams, and other departments to identify vulnerabilities and recommend preventive measures • Conduct investigations into theft, fraud, policy violations, and other asset protection concerns • Document findings, gather evidence, and maintain detailed records of investigative activities • Ensure investigations comply with company policies, legal requirements, and confidentiality standards • Prepare comprehensive investigative case packets with evidence, witness statements, reports, and supporting documentation • Present findings to management, legal teams, or law enforcement as required • Maintain organized investigation records for reference and compliance • Work with cross-functional teams to address asset protection concerns and implement corrective actions • Assist in developing and implementing asset protection policies, procedures, and best practices

🎯 Requirements

• Fluent in spoken and written French and English • Bachelor’s degree in Criminal Justice, Business Administration, Compliance, or a related field (or equivalent work experience) • 5+ years of experience in Asset Protection, Loss Prevention, or investigative roles • Strong knowledge of theft and fraud detection techniques, investigative processes, and evidence collection • Familiarity with surveillance systems, exception reporting tools, and other investigative technologies • Excellent written and verbal communication skills, with the ability to prepare detailed reports and case documentation • Strong analytical and problem-solving skills, with attention to detail • Ability to maintain confidentiality and handle sensitive information with discretion • Knowledge of legal standards and procedures related to investigations, evidence handling, and interviews • Experience working with retail or corporate asset protection teams • Ability to travel to multiple locations as needed for investigations • Physical ability to stand, walk, and conduct surveillance for extended periods

🏖️ Benefits

• Full-time employment • Remote work arrangement • Flexible schedule • Availability to work evenings, weekends, and holidays as required

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