eCommerce Requirements Analyst

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Logo of Softcard (acquired by Google)

Softcard (acquired by Google)

201 - 500 employees

Founded 2012

Softcard, the joint venture created by AT&T Mobility, T-Mobile USA and Verizon Wireless, has developed an open and comprehensive mobile commerce platform. By utilizing near field communication (NFC) technology, the Softcard eliminates the need to carry cash, credit and debit cards, reward cards, coupons, tickets and transit passes. Softcard will fundamentally change the way consumers shop, pay and save by offering an enhanced, more convenient and more personal experience – all with the tap of a phone.

📋 Description

• Translate business initiatives into epics, features, and user stories • Write detailed, development-ready acceptance criteria • Document business rules, functional requirements, risks, and success metrics • Map customer journeys and operational workflows to identify improvements • Partner with Product, Engineering, UX, and business stakeholders • Support intake and prioritization by assessing impact and value • Ensure teams receive complete, actionable requirements

🎯 Requirements

• 5+ years’ experience as a Business Analyst or Requirements Analyst • Direct experience supporting B2B or B2C eCommerce platforms • Strong understanding of: Product detail pages, Search and navigation, Cart, checkout, and quoting flows, Inventory visibility, Order lifecycle, Account dashboards and self-service features • Proven experience writing: Epics, Features, User stories, Acceptance criteria • Ability to translate business needs into structured, development-ready requirements • Strong ability to map customer journeys and operational workflows • Experience identifying pain points and recommending improvements • Experience working in Agile/Scrum environments • Proven ability to act as liaison between business and engineering teams

🏖️ Benefits

• options for healthcare coverage • 401(k) • tuition reimbursement • vacation • sick • holiday pay

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