Senior E-commerce Ops Manager

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🕒 June 30

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IntegrateUp

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

IntegrateUp is a company focused on streamlining the hiring process for businesses by taking on the recruitment burden. Specializing in finding the right fit for company culture and the necessary skill sets, IntegrateUp ensures that hiring becomes an easy and exciting experience. They handle everything from drafting job descriptions to posting openings in a wide network and conducting interviews. By filtering through a large pool of candidates, IntegrateUp helps CEOs focus on growth while they handle the intricacies of selecting top candidates for various roles like Virtual Assistants, Online Business Managers, and Integrators. Their promise includes a satisfaction guarantee, ensuring that if a hire doesn't work out, they commit to finding additional suitable candidates.

📋 Description

• Own all Shopify structures (collections, tags, product logic, pages, catalog management, and app integrations). • Establish and maintain a structured e-commerce governance framework, including Stage → Approve → Test → Deploy processes for all website releases. • Lead, coach, and develop a team of approximately five employees and contractors across UX, Copywriting, Development, and Ecommerce Operations. • Own end-to-end operational execution of ecommerce launches, ensuring cross-functional readiness, successful deployment, and post-launch validation. • Define, monitor, and report on key e-commerce operational metrics, including deployment velocity, launch quality, approval-to-live cycle time, site health, and operational efficiency. • Audit existing eCommerce workflows, identify inefficiencies, and implement improvements. • Leverage advanced AI platforms (such as Claude, ChatGPT, or equivalent enterprise-tier tools) to streamline operational workflows.

🎯 Requirements

• 6 + years of experience in E-commerce Operations, ideally within DTC or high-growth consumer brands. • 2+ years of leadership experience (conducting reviews, coaching, discipline), preferably with global teams. • Proven recent expertise managing Shopify, Shopify Plus and Amazon stores. • Project management experience. • Familiarity with key eCommerce tools and systems, including Klaviyo (email and customer communication), Loop or Recharge (subscriptions), After-Sell (upsells), and Looker / Triple Whale (reporting). • Proven experience leveraging paid enterprise AI platforms (e.g., ChatGPT Plus, Claude Team, Gemini Advanced) to optimize workflows, improve documentation, and accelerate decision-making in an eCommerce/DTC environment. • Strong organizational and project management skills. • Detail-oriented with the ability to balance multiple priorities under tight timelines. • Excellent communicator, comfortable collaborating across departments and managing remote teams. • Data-driven mindset with comfort in interpreting metrics and identifying operational bottlenecks. • Limited travel may be required. • Willingness to work US time zones, regardless of geographic location.

🏖️ Benefits

• Healthcare, dental, and vision are available. • 10 annual paid U.S. observed holidays. • 401K with a best-in-class company match. • Exclusive employee product discounts.