Multi-State ABA Operations Manager

Job not on LinkedIn

🔥 37 minutes ago

🇺🇸 United States – Remote

💵 $90k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 5%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Finni Health (YC W23)

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2022

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance • Mental Health

Finni Health is a nationwide provider of expert ABA (Applied Behavior Analysis) and mental health care designed for families navigating autism. By connecting families with highly qualified therapists, Finni offers personalized support that includes in-home or in-clinic services, flexible scheduling, and family-led goal setting. With a commitment to results-based care, Finni is dedicated to improving the lives of children with autism and their families through dedicated therapy that enhances daily living skills, communication, and emotional regulation.

📋 Description

• Build trusted relationships with independent ABA practice owners across multiple states • Understand each practice’s business model, goals, operational challenges, financial performance, and growth opportunities • Act as a strategic thought partner on operational, financial, and expansion decisions • Identify opportunities to improve practice performance and address challenges proactively • Translate provider goals into actionable business and operational plans and execute them with owners • Support launches of new ABA practices and expansion into additional states and markets • Help providers navigate operational requirements and complexities of establishing and scaling practices • Identify expansion roadblocks and coordinate with internal Finni teams to resolve them • Develop scalable operational approaches for sustainable growth across locations and markets • Support providers throughout the lifecycle of their partnership with Finni • Analyze practice-level financial and operational performance to identify growth, efficiency, and profitability opportunities • Partner with providers on patient volume, provider utilization, staffing, retention, revenue, and margin strategies • Develop and track KPIs for practice health and progress • Create regular business reviews and presentation decks communicating performance, opportunities, and recommended actions • Explain financial and operational implications of key business decisions • Identify recurring operational challenges and develop scalable cross-functional solutions • Improve workflows, processes, tools, and systems for provider operations and growth • Use data to identify trends, diagnose issues, and measure operational improvements • Establish SLAs, KPIs, and accountability structures across the provider experience • Collaborate with RCM, credentialing, product, operations, and leadership teams • Bridge provider needs and internal teams and help prioritize and resolve cross-functional issues • Partner with Finni leadership on strategic initiatives • Become an expert on Finni’s products, services, and operating model • Improve provider-facing resources, training, documentation, and self-service tools • Make the provider experience more proactive, scalable, and effective

🎯 Requirements

• 5+ years of experience in ABA or behavioral health, with significant experience operating, managing, or supporting ABA practices • Experience supporting practices, clinics, or healthcare operations across multiple states is strongly preferred • Familiarity with state-specific ABA regulations, payer requirements, Medicaid programs, credentialing processes, and reimbursement environments is highly valued • Strong understanding of ABA practice operations, including clinical operations, staffing, utilization, scheduling, patient growth, retention, compliance, RCM, payer relationships, and reimbursement • Experience partnering directly with BCBAs, clinical leaders, practice owners, or other healthcare providers • Understanding of the relationship between clinical quality, provider capacity, operational performance, and financial outcomes • Strong understanding of the financial drivers of an ABA practice • Comfortable analyzing financial statements, budgets, revenue, expenses, staffing costs, utilization, margins, and other key business drivers • Experience owning or contributing to financial performance, P&L, or budgets preferred • Ability to translate financial and operational data into actionable recommendations • Understanding of how payer mix, reimbursement, patient volume, staffing, utilization, and retention impact profitability • Proven ability to identify operational challenges, determine root causes, and develop practical solutions • Experience supporting new practice launches, entering new markets, and preparing operations for sustainable growth • Experience developing or optimizing staffing models, operational workflows, and accountability structures • Strong understanding of operational KPIs and use of data to improve practice performance • Experience setting and managing targets related to growth, retention, utilization, patient access, provider productivity, and profitability • Comfortable balancing immediate operational needs with longer-term growth and expansion priorities • Strong analytical and critical-thinking skills • Ability to navigate complex, ambiguous problems and identify underlying operational and business drivers • Comfortable developing actionable growth plans and executing them with stakeholders • Experience building operational processes, systems, and infrastructure in growing or evolving organizations • Highly resourceful, adaptable, and willing to roll up your sleeves • Exceptional communication and relationship-building skills • Ability to build trust with independent practice owners and advise on operational, financial, and business decisions • Comfortable influencing and collaborating with providers without direct authority • Ability to communicate complex operational and financial concepts clearly • Genuine interest in helping independent healthcare business owners build successful practices • United States work authorization required

🏖️ Benefits

• Competitive compensation • 401(k) • Medical, dental, and vision insurance • Flexible work schedule • Paid time off • Paid holidays • Opportunity to have a meaningful impact on the growth of a rapidly scaling healthcare company • Work directly with ABA practice owners and Finni leadership to shape the future of the provider experience

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