Utilization Manager

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Finni Health (YC W23)

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2022

⚕️ Healthcare Insurance

📚 Education

Healthcare Insurance • Mental Health • Education

Finni Health is a nationwide provider of expert ABA (Applied Behavior Analysis) and mental health care designed for families navigating autism. By connecting families with highly qualified therapists, Finni offers personalized support that includes in-home or in-clinic services, flexible scheduling, and family-led goal setting. With a commitment to results-based care, Finni is dedicated to improving the lives of children with autism and their families through dedicated therapy that enhances daily living skills, communication, and emotional regulation.

📋 Description

• Lead and manage the scheduling team to ensure efficient use of authorized ABA therapy hours for each client • Monitor scheduling workflows and optimize processes to hit target utilization rates • Analyze data on scheduled versus authorized hours, and identify opportunities for improvement • Collaborate closely with clinicians, BCBAs, and support staff to proactively address scheduling roadblocks • Communicate regularly with families and staff to close gaps between authorized and delivered hours • Train, coach, and support schedulers to meet and exceed utilization goals • Implement tools, best practices, and reporting systems to streamline scheduling operations

🎯 Requirements

• 2+ years of experience in healthcare scheduling, utilization management, or a related role • Experience working with ABA therapy, behavioral health, or similar clinical environments is a plus • Strong organizational, leadership, and data-analysis skills • Excellent communicator—able to work efficiently with internal teams and families • Problem solver who thrives in a fast-paced, collaborative environment • Passionate about making a difference for kids and families in New Mexico

🏖️ Benefits

• Be part of a mission-driven team transforming behavioral health care • Help ensure New Mexico families receive the life-changing services they need • Grow alongside one of the fastest-scaling companies in the field