Client Success Manager

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Firegang Dental Marketing

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2008

🤝 B2B

📱 Media

B2B • Media

Firegang Dental Marketing is a full-service dental marketing agency that helps dental practices create remarkable and revenue-driven practices through integrated digital marketing and growth programs. They offer custom dental website design, PPC, SEO, Facebook ads, reputation management, video marketing, call coaching, and specialized implant funnel solutions for solo practices, multi-location groups, and DSOs. Firegang combines strategy, lead-handling automation, and revenue-focused execution to drive new patient growth and higher collections for dental clients.

📋 Description

• Manage a portfolio of clients with varying levels of service depending on package level. • Be their primary point of contact for site issues, campaign changes, and reporting. • Develop close client relationships. • Act as a liaison between your client and the company. • Relay clients’ goals to the team and campaign performance to the client. • Manage onboarding new clients, set expectations. • Analyze performance reports from Google Analytics, Adwords, Facebook, Bing, etc. • Monitor results and present feedback to the client. • Train clients on how to optimize their online reputation and phone call conversion rates.

🎯 Requirements

• At least 4 year of relevant Account Management experience required. • Dental Experience required. • Digital Marketing required. • Excellent written and verbal communication skills. • Data driven and enjoy helping clients succeed. • Team oriented and a problem solver. • Enjoy professional conversations with clients and co-workers. • Bonus Points For: Experience with Google AdWords, Google Analytics, and/or any other online marketing solutions.

🏖️ Benefits

• PPO Health Benefits (medical/dental) • 401K Option with matching • Generous PTO and Holiday Schedule • 100% Telecommute • Life, AD&D, Short, and Long Term Disability Insurances