Lead Technical Writer

🕒 September 14

🏄 California – Remote

🏄 California – Remote

💵 $97.7k - $130.3k / year

⏰ Full Time

🟠 Senior

🔏 Technical Writer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 8%

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First American

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

📋 Description

• Guide and execute the technical documentation strategy and roadmap • Align documentation priorities with user needs and organizational goals • Advance the Docs as Code approach through standards, tooling, contribution workflows, governance, and automation • Shape information architecture and content structure • Enable and coach teams to own and contribute documentation • Create and improve technical, product, and API documentation for internal and external consumers • Work with product and engineering teams on documentation priorities • Evolve AI-assisted documentation practices and support Agentic Product Development • Apply AI to improve knowledge capture, creation, quality, and maintenance • Drive measurable improvements in developer experience using data, research, and feedback • Build relationships across teams and influence leaders and builders without direct authority

🎯 Requirements

• 8+ years of technical writing or developer documentation experience • Experience shaping or scaling documentation practices in a modern software, SaaS, or developer-platform environment • Exceptional technical writing and information architecture skills • Portfolio or examples of relevant work demonstrating experience quality and breadth • Experience with Docs as Code and modern developer workflows • Git-based contribution and review experience • Experience with documentation platforms, automated quality checks, and publishing workflows • Experience with Vale or comparable documentation tooling • Experience creating API documentation • Familiarity with APIs, OpenAPI specifications, software development workflows, and modern developer tooling • Experience building scalable documentation practices, standards, governance, contribution models, and workflows • Hands-on experience applying AI to documentation or knowledge workflows • Understanding of authoritative knowledge for AI-assisted and agentic experiences • Strong collaboration and influence skills • Bachelor's degree or equivalent combination of education and relevant experience

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401k • PTO/paid sick leave • Employee stock purchase plan • Inclusive workplace culture

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