
10,000+ employees
Founded 1889
🏠 Real Estate
💸 Finance
🏢 Enterprise
Real Estate • Finance • Enterprise
First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.
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10,000+ employees
Founded 1889
🏠 Real Estate
💸 Finance
🏢 Enterprise
Real Estate • Finance • Enterprise
First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.
• Serve as a point of contact regarding the search product and provide subject matter expertise to resolve escalated issues from search discrepancies • Research property details and look for back title on orders to confirm accuracy • Coordinate with clients and searchers to reconcile discrepancies • Keep responsible parties informed of title order status and issues • Participate in business development activities to maintain existing clients and acquire new clients • Contact vendors to ensure timely delivery of completed searches • Escalate past-due search requests and address issues with completed searches • Keep systems updated • Assist offshore team by answering questions and resolving escalated issues • Use company operating systems to coordinate and manage workflow, produce products and respond to customer requests • Monitor title search orders throughout production and coordinate with internal teams, searchers and partners
• Strong MS Office skill set • Strong verbal and written communication skills • Strong attention to detail • Ability to work well in a team environment • Strong customer service skills • Ability to analyze, compare, interpret and process data • Ability to multitask and perform intense and accurate document review • Strong knowledge of company and/or client operating systems • High School diploma or equivalent • 4+ years’ experience in escrow/title or curative lender role • HUD or closing experience is a plus • Some college preferred
• Medical insurance • Dental insurance • Vision insurance • 401k • PTO/paid sick leave • Employee stock purchase plan • Inclusive, people-first workplace culture
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