Director – Corporate Security Center of Excellence

🔥 20 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🔴 Lead

👮‍♂️ Cybersecurity / Security Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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First Citizens Bank

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

💰 Post-IPO Debt on 2021-05

Healthcare • Manufacturing • Logistics

First Citizens Bank is a comprehensive financial institution offering a wide range of services to individuals, families, businesses, and nonprofits. Their offerings include personal and commercial banking services, loans, mortgages, investment solutions, and insurance products. Known for their commitment to customer service and financial expertise, the bank serves a variety of sectors including agribusiness, healthcare, and manufacturing, ensuring tailored financial solutions for their clients.

📋 Description

• Lead the Corporate Security Center of Excellence and establish governance, operating routines, standards, and priorities • Translate Bank and Corporate Security objectives into operating expectations, improvement initiatives, and measurable outcomes • Partner with senior and executive leadership, security stakeholders, associates, and vendors to coordinate activities and resolve performance gaps • Provide clear status reporting on key initiatives and high-profile issues • Establish and maintain a vendor-management framework for security service providers • Define vendor performance expectations and review routines; monitor SLAs, contractual requirements, deliverables, quality, responsiveness, and execution • Document, escalate, and remediate vendor performance issues • Define, implement, document, and maintain security-team practices, procedures, controls, and operating expectations • Monitor adherence and assess process effectiveness using data, observation, stakeholder listening, and structured feedback • Refine security processes, implement changes, and reinforce adoption across Corporate Security and partner functions • Define performance metrics and management routines for daily, weekly, and monthly security operations • Develop reporting and analysis to identify trends, emerging risks, service gaps, root causes, and improvement opportunities • Assign, track, and sustain corrective actions • Lead, develop, and manage the performance, training, and evaluation of assigned COE staff • Clarify roles and decision rights, promote accountability and collaboration, and build team capabilities • Prepare department budget projections and maintain financial reporting for executive management • Identify cost-reduction opportunities and present business cases for savings investments • Manage and mitigate operational risk, develop security programs, and ensure compliance with applicable laws and regulations • Provide guidance on complex, escalated security issues

🎯 Requirements

• Bachelor's Degree and 8 years' experience OR High School Diploma or GED/Equivalent and 12 years' experience in Program Management including leadership experience • Ability to build and lead a performance-focused Center of Excellence spanning vendor governance, process management, operational metrics, and continuous improvement • Ability to define meaningful leading and lagging indicators, translate operational data into actionable insights, and establish effective daily, weekly, and monthly performance routines • Strong stakeholder engagement, listening, facilitation, and change leadership skills • Ability to gain adoption of standard practices across teams and influence outcomes without relying solely on direct authority • Demonstrated ability to manage vendor performance against service-level agreements and contractual requirements • Ability to address vendor underperformance and improve service quality and value • Current knowledge and understanding of emerging risks, changes in legal environment, standards, and regulations • Ability to travel, including overnight for multiple days at a time

🏖️ Benefits

• Competitive, thoughtfully designed and quality benefits program • Professional development and talent learning opportunities • Ability to work remotely within North Carolina • Travel opportunities, including overnight travel for multiple days at a time

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