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Senior Digital Product Enablement Analyst

Job not on LinkedIn

🔥 0 minutes ago

🤠 Texas – Remote

infoinfo

⏰ Full Time

🟠 Senior

🧐 Analyst

Where this job comes from

Posted on First Citizens Bank's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of First Citizens Bank

First Citizens Bank

10,000+ employees

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

💰 Post-IPO Debt on 2021-05

Healthcare • Manufacturing • Logistics

First Citizens Bank is a comprehensive financial institution offering a wide range of services to individuals, families, businesses, and nonprofits. Their offerings include personal and commercial banking services, loans, mortgages, investment solutions, and insurance products. Known for their commitment to customer service and financial expertise, the bank serves a variety of sectors including agribusiness, healthcare, and manufacturing, ensuring tailored financial solutions for their clients.

📋 Description

• Independently assess delivery performance, team operating models, and execution risks across multiple product teams • Analyze sprint, release, and throughput metrics to identify systemic issues and improvement opportunities • Recommend and support implementation of delivery standards, tooling enhancements, and process optimizations • Analyze portfolio-level capacity, prioritization, and dependency trade-offs • Develop insights and recommendations supporting roadmap alignment and investment decisions • Lead analytical components of launch readiness and post-launch performance reviews • Evaluate adoption, usage, and growth metrics and recommend enablement or product adjustments • Design and assess change enablement approaches, including training effectiveness and readiness metrics • Identify change risks and recommend mitigation strategies supporting successful adoption • Analyze operational readiness, incident trends, and support model effectiveness • Recommend improvements to service enablement and support processes • Act as a trusted analytical partner to Product, Technology, and Business stakeholders • Present findings, insights, and recommendations to cross-functional leaders

🎯 Requirements

• Current contractor or contingent worker for First Citizens Bank • Advanced product and portfolio analysis • Enablement and operating model optimization • Bachelor's Degree and 2 years' experience OR High School Diploma or GED/Equivalent and 6 years' experience in Digital product enablement, product operations, business or data analysis, Agile delivery, or related professional consulting work

🏖️ Benefits

• Competitive, thoughtfully designed and quality benefits program • Benefits information provided at https://jobs.firstcitizens.com/benefits

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