Operations Representative – Temporary Coverage

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $22 - $26 / hour

⏰ Full Time

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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First Entertainment Credit Union

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1967

🏦 Banking

💸 Finance

Banking • Finance

First Entertainment Credit Union is a financial institution that serves entertainment professionals in Hollywood, California, and surrounding communities. It offers a variety of banking products and services, including personal and business accounts, loans, credit cards, and financial advisory services. The credit union emphasizes personalized service with options for video, phone, and in-branch appointments, aiming to make banking convenient and tailored to the unique needs of those in the entertainment industry. It also provides digital banking solutions and custom services like loans for union dues to accommodate the schedules and financial requirements of its members.

📋 Description

• Support a variety of back-office processing functions across multiple desks, including ACH, Wires, Check 21, Fiduciary Servicing, Legal Processing, Overdraft Solutions, Unclaimed Property, or Mobile/ATM Deposits • Process member transactions, maintenance requests, and operational workflows accurately, timely, and compliantly • Process daily work queues within established service level agreements • Perform account updates, corrections, and verification steps according to policy and regulatory requirements • Review documentation for completeness, accuracy, and compliance while maintaining audit-ready documentation and accurate electronic records • Complete exception processing and research to resolve discrepancies, escalating irregularities or potential risks • Identify opportunities and suggest improvements to tasks, workflows, accuracy, efficiency, or clarity • Communicate pain points, recurring issues, or patterns to support continuous improvement • Follow up with members regarding account changes or oversights, provide clarification, and obtain approvals • Apply federal/state regulations and internal procedures while maintaining strict confidentiality of sensitive member information • Participate in cross-training to support multiple desks • Contribute to a consistent, collaborative, and service-oriented environment • Perform other assigned duties as needed

🎯 Requirements

• 1-2 years of work-related experience in a full-service financial institution or experience in a related position in a related field preferred • In-depth knowledge of Credit Union products and services, procedures and guidelines, and field of membership requirements • Thorough knowledge of regulations applicable to essential responsibilities • Effective communication skills across all levels of audience • Proficiency in MS Office products (Word, Excel, Outlook) • Working experience in Symitar for Windows (Episys) preferred