Acute Care Operations Assistant

🔥 14 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $21 - $24 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Imagine Pediatrics

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

🧘 Wellness

👥 B2C

Healthcare • Wellness • B2C

Imagine Pediatrics is a healthcare provider focused on delivering specialized pediatric care. The company is dedicated to improving children's health through personalized medical attention, preventive care, and effective treatment options. With a team of experienced professionals, Imagine Pediatrics aims to create a supportive and welcoming environment for children and their families, emphasizing the importance of a healthy start for all individuals.

📋 Description

• Work as part of the multidisciplinary Acute Care team to ensure the Mobile Integrated Care team is properly dispatched • Assist clinicians in successfully caring for patients • Serve as a scheduler for the Acute Care Team • Dispatch in-house Pediatric Home Care Specialists and partner Mobile Integrated Healthcare resources • Monitor Home Care Specialist locations through Axle to ensure safety • Set up Home Care Specialist and provider chats for in-home visits • Facilitate communication through Microsoft Teams between healthcare clinicians • Check eligibility through appropriate health plan portals and verify insurance in Athena • Collaborate with intake and triage clinicians to answer inbound phone calls, text messages, and requests through CareHub, NotifyMD, and OnPage • Connect patients to the appropriate care team • Assist care teams with administrative tasks for patients

🎯 Requirements

• Minimum 2 years experience in a healthcare organization required; dispatch experience a plus • Minimum 2 years communicating with patients and/or families telephonically required • Minimum 2 years experience working in multiple clinical and/or dispatch systems required • Bilingual in English and Spanish preferred • High School Diploma or GED equivalent required

🏖️ Benefits

• Annual bonus incentive • Competitive company benefits package • Employee equity purchase program eligibility, as applicable • Competitive medical, dental, and vision insurance • Healthcare and Dependent Care FSA • Company-funded HSA • 401(k) with 4% match, vested 100% from day one • Employer-paid short- and long-term disability • Life insurance at 1x annual salary • 20 days PTO • 10 Company Holidays • 2 Floating Holidays • Paid new parent leave • Additional benefits to be detailed in offer