Technical Writer – Policies, Procedures & Disclosures

🔥 1 hour ago

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Logo of First Entertainment Credit Union

First Entertainment Credit Union

201 - 500 employees

Founded 1967

🏦 Banking

💸 Finance

Banking • Finance

First Entertainment Credit Union is a financial institution that serves entertainment professionals in Hollywood, California, and surrounding communities. It offers a variety of banking products and services, including personal and business accounts, loans, credit cards, and financial advisory services. The credit union emphasizes personalized service with options for video, phone, and in-branch appointments, aiming to make banking convenient and tailored to the unique needs of those in the entertainment industry. It also provides digital banking solutions and custom services like loans for union dues to accommodate the schedules and financial requirements of its members.

📋 Description

• Draft, edit, and maintain policies, procedures, and regulatory disclosures, including member agreements, compliance notices, and operational procedures. • Ensure documentation aligns with regulatory, legal, and internal governance standards, including NCUA, CFPB, and state/federal requirements. • Translate complex regulatory and operational requirements into clear, concise, user-friendly language. • Partner with compliance, legal, risk, and business units to gather requirements and validate accuracy. • Conduct gap analysis and document reviews to identify outdated or inconsistent documentation. • Manage the document lifecycle, including version control, approvals, updates, and publication. • Support policy governance processes, including change management and communication. • Maintain centralized repositories for accessibility and audit readiness.

🎯 Requirements

• Bachelor’s degree in English, Communications, Business, or related field (or equivalent experience). • 3–7+ years of technical writing experience, preferably in financial services. • Strong knowledge of banking regulations, compliance, and disclosure requirements. • Excellent writing, editing, and document management skills. • Experience working with cross-functional stakeholders. • Proficiency in MS Office, SharePoint, and documentation tools. • Experience in banking or credit union operations highly preferred. • Familiarity with ERM, GRC, or policy governance frameworks. • Exposure to consumer disclosures, including Reg E, Reg Z, and Truth-in-Savings, highly preferred.

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