Manager, Compute Services

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🔥 0 minutes ago

🌲 North Carolina, Ohio, +2 more states – Remote

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⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 11%

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Logo of First Quality

First Quality

1001 - 5000 employees

Founded 1993

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

Healthcare • Manufacturing • Healthcare Insurance

First Quality is a company dedicated to manufacturing a wide range of essential products for everyday use. Specializing in personal care products, they offer a variety of items including adult incontinence care products like briefs and protective underwear, baby diapers and wipes, feminine care products such as maxi pads and tampons, and household care products like bath tissue and paper towels. They also provide flexible packaging solutions and HD printing services. Committed to innovation and sustainability, First Quality strives to enhance the lives of their customers, partners, and communities. With a focus on healthcare and retail, they aim to make high-quality products that meet the needs of consumers and support their partners' success.

📋 Description

• Provide leadership and direction for the Compute Services organization, encompassing the Data Center Services and Cloud Platform & Infrastructure Operations teams • Develop and maintain technology roadmaps for compute, virtualization, storage, backup, and hybrid cloud platforms in partnership with Solution Architects • Develop talent through coaching, feedback, and intentional growth opportunities • Ensure consistent architectural standards, design patterns, and operational practices across on-premises and cloud compute environments • Oversee the design, implementation, and lifecycle management of on-premises compute platforms, including server hardware, hypervisors, operating systems (Linux, Windows), Azure compute services, and enterprise backup systems • Partner with Architecture teams to ensure solutions align with enterprise standards and support long-term modernization strategies • Drive operational excellence through monitoring, automation, capacity planning, and continuous improvement • Maintain a strong security posture across compute platforms, including patching, hardening, vulnerability remediation, and compliance • Collaborate with Information Security to ensure compute services meet security and governance requirements • Manage vendor relationships, contracts, and procurement for compute platforms, including contract negotiations • Establish and maintain budgets for related services, capital expenditures, and operating expenses • Support demand planning, project prioritization, and resource allocation across compute teams • Oversee service transition processes, ensuring Build-to-Run handoffs are complete, documented, and operationally ready • Provide escalation support for complex incidents and problems, driving timely resolution and root cause analysis • Foster a culture of teamwork, accountability, and continuous learning, ensuring the team is equipped with skills for current and future technologies

🎯 Requirements

• Minimum 10+ years of IT infrastructure experience with responsibility for compute, virtualization, and cloud technologies • Minimum 5+ years of leadership or management experience overseeing technical teams and people • Technical foundation in server infrastructure and hypervisors such as VMware technologies and Nutanix AHV hyper-converged infrastructure, and hybrid cloud architectures • Experience managing Cloud (Azure) compute services, landing zones, automation, cloud governance and FinOps • Understanding of enterprise backup systems, disaster recovery, and business continuity strategies • Experience with Windows Server, Linux, Active Directory, DNS, authentication, and identity integration • Strong understanding of Microsoft 365 platforms and services • Proven experience in vendor management, contract negotiation, and procurement • Strong project and process management skills, including experience with ITIL practices • Experience in manufacturing environments preferred but not required • Excellent written and verbal communication skills, able to engage effectively with both technical and business stakeholders • Demonstrated ability to lead teams, drive change, and deliver results in a fast-paced environment • Results-oriented, customer-focused, and highly motivated • Strong leadership presence, with the ability to influence and drive alignment • Excellent problem-solving and decision-making skills • Strong organizational and time-management abilities • Strong listening skills with consistent, reliable responsiveness • Takes pride in workmanship, with a commitment to delivering high-quality solutions • Ability to work in a 24/7 environment • Ability to travel up to 10% and visit manufacturing plants when necessary

🏖️ Benefits

• Competitive base salary and bonus opportunities • Paid time off (three-week minimum) • Medical, dental and vision starting day one • 401(k) with employer match • Paid parental leave • Child and family care assistance (dependent care FSA with employer match up to $2500) • Bundle of joy benefit (years’ worth of free diapers to all team members with a new baby) • Tuition assistance • Wellness program with savings of up to $4,000 per year on insurance premiums • Remote work arrangement

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