Commercial Strategic Account Manager

🔥 1 minute ago

🦞 Maine, Georgia – Remote

🦞 Maine – Remote 🍑 Georgia – Remote

💵 $161.1k - $273.9k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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FIS

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1968

💼 Consulting

📦 Logistics

🛡️ Insurance

Consulting • Logistics • Insurance

FIS is a leading provider of technology solutions for financial institutions, businesses, and governments worldwide. It offers a comprehensive suite of banking, lending, and payment solutions designed to help entities thrive in the digital age. FIS focuses on providing advanced solutions that improve efficiencies, reduce costs, and enhance customer satisfaction by offering services such as digital banking, automated finance, wealth management, and payment processing. With its expertise in fintech, FIS powers the global economy by ensuring secure and efficient money management throughout its lifecycle, from storage and transfer to investment and compliance.

📋 Description

• Develop and maintain executive-level relationships with assigned clients • Gain a deep understanding of client business strategies, goals, challenges, and market position • Create and execute tailored account growth plans that identify expansion opportunities and drive revenue growth • Engage in contract renewals and retention activities while partnering with internal stakeholders to achieve favorable commercial outcomes • Identify white space opportunities and position FIS solutions to improve client performance and business results • Guide sales opportunities through the Salesforce pipeline and support successful deal closure • Partner with Product, Sales, Client Experience, Legal, and Contract Management teams to deliver client solutions • Serve as the voice of the customer by communicating market feedback, support needs, and product enhancement opportunities • Lead strategic client engagements, including Quarterly Strategic Business Reviews and executive business meetings • Maintain accurate sales forecasts and pipeline management on a monthly and quarterly basis • Act as a trusted advisor by providing industry insights, market intelligence, and strategic recommendations • Influence and align internal and external stakeholders to achieve mutually beneficial outcomes • Drive client satisfaction, retention, and long-term partnership success

🎯 Requirements

• Strong knowledge of commercial card and payments, financial services, fintech, or related industries • Demonstrated ability to build and maintain trusted advisor relationships with executive stakeholders • Strategic thinking with strong business, financial, and revenue acumen • Excellent verbal, written, and presentation communication skills • Ability to influence decision-making and negotiate successful business outcomes • Strong organizational, planning, and account management skills • Ability to research, analyze, and communicate complex information effectively • Experience collaborating across multiple teams and managing competing priorities • Consultative approach with strong problem-solving and relationship-building capabilities • Bachelor's degree or equivalent combination of education, training, and experience • 8+ years of experience in Account Management, Customer Success, Client Experience, Consulting, or related client-facing roles • Experience within commercial card and payments, fintech, technology, or a related industry • Experience using Salesforce or comparable CRM platforms • Ability to travel up to 20% • Experience managing strategic enterprise accounts • Knowledge of commercial payments products, payment ecosystems, and industry trends • Experience working in a matrixed, global organization

🏖️ Benefits

• Competitive salary and incentive opportunities • Comprehensive benefits package • Career development and learning opportunities • Flexible and collaborative work environment • Opportunities to work with industry-leading technology and clients • Inclusive and diverse culture focused on innovation and growth

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