Strategic Account Manager

Job not on LinkedIn

🔥 41 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź’° Account Manager

Where this job comes from

Posted on SkyCell AG's careers page, not through a job board

First seen by Remote Rocketship 41 minutes ago

Still open on SkyCell AG's site. Checked 24 minutes ago.

Logo of SkyCell AG

SkyCell AG

201 - 500 employees

Founded 2012

đź’Š Pharmaceuticals

📦 Logistics

đź”§ Hardware

đź’° $59M Series D - SkyCell on 2024-06

Pharmaceuticals • Logistics • Hardware

SkyCell is a company that provides temperature-controlled hybrid containers, IoT monitoring devices, and supply-chain orchestration software and services focused on the pharmaceutical cold chain. Their product suite includes hybrid containers (6500X, 1500X, 1500DF), IoT loggers and trackers, and the Validaide orchestration platform, plus ULD asset tracking and 24/7 control-tower services to deliver end-to-end visibility, risk management, and sustainability for pharma shipments across a global airline and logistics network.

đź“‹ Description

• Develop new business alongside the Business Development team • Shape customer solutions and build compelling value propositions • Support customers in realising value from SkyCell solutions • Become a trusted commercial partner after customer onboarding • Identify opportunities for account growth, retention, and expansion • Work closely with Customer Success during implementation and beyond • Build trusted, long-term relationships with assigned customers • Conduct regular business reviews and identify growth opportunities • Drive expansion through new use cases, geographies, products, and business units • Develop customer advocacy and references • Partner with Business Development on strategic sales opportunities • Translate customer challenges into effective solutions and value propositions • Build business cases demonstrating the value of SkyCell solutions • Engage stakeholders across operations, procurement, quality, and supply chain • Coordinate with Product, Pricing, and Commercial teams • Achieve revenue growth, customer retention, satisfaction, advocacy, and strategic account expansion

🎯 Requirements

• Experience in technical sales, account management, customer success, solution engineering, business development, or enterprise sales, ideally within logistics or cold chain • Experience working with complex solutions and customer environments • Ability to understand customer needs and translate them into effective solutions • Structured and organised approach with ability to manage multiple priorities and follow processes • Strong analytical and commercial skills • Ability to use data to develop customer insights, business reviews, and value propositions • Strong relationship-building and stakeholder management skills • Ability to communicate and influence effectively across different functions and levels • Excellent communication, presentation, and problem-solving skills • Spanish and/or Portuguese beneficial • Must be located in, or able to relocate without sponsorship to, one of the advertised US locations • Must be authorised to work in current country of residence without sponsorship • Application asks whether candidate has at least 5 years of professional experience in Business Development or Sales with B2B clients

🏖️ Benefits

• Flexible working hours and work-life balance • Career advancement opportunities • Continuous learning and development • Company-wide events • SkyWeek immersive onboarding program • Generous maternity and paternity leave • Generous annual leave and local bank holidays • Remote, hybrid, and on-site working options according to role-specific arrangements • Equal opportunity, diversity, and inclusive workplace commitment

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