Senior Partner Operations Manager

🔥 16 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $171.3k - $214.1k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Fivetran

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

💼 Consulting

📦 Logistics

💰 $565M Series D on 2021-09

Consulting • Logistics • Data Integration

Fivetran is a company that focuses on simplifying the process of data integration by providing automated data connectors that sync data from different sources into data warehouses, enabling seamless analytics and insights. Using a streamlined, fully-managed approach, Fivetran helps businesses consolidate their data infrastructure to ensure consistent data availability and reliability.

📋 Description

• Own the day-to-day operations of the Fivetran and dbt Labs partner programs, including onboarding, tiering, certification, and renewals • Design and continuously improve partner processes so they are scalable, consistent, and easy for partners and internal teams to follow • Manage partner data and systems in Salesforce and the PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution • Build and maintain dashboards and reports providing Partner, Sales, and executive leaders visibility into partner pipeline, bookings, and program health • Partner with Partner Management, Sales, Marketing, and Finance to define and track program KPIs, goals, and incentives • Administer partner incentive programs, including MDF, rebates, and SPIFFs, in coordination with Finance and Legal • Support integration of Fivetran and dbt Labs partner programs by aligning policies, processes, and tooling • Run regular business reviews and forecasting cadences with partner teams, surfacing risks, trends, and opportunities • Document processes, policies, and playbooks, and keep program guidelines current and accessible • Mentor junior team members and collaborate with Sales Ops, Marketing Ops, and Process & Systems on cross-functional initiatives

🎯 Requirements

• 7-10 years of experience in partner operations, channel operations, or revenue operations, with deep expertise in B2B SaaS partner programs (reseller, referral, marketplace, SI, and technology alliance models) • Strong working knowledge of Salesforce and PRM platforms, including partner data models, deal registration, and attribution • Proven ability to design, document, and scale processes across multiple teams and regions • Strong analytical skills, with the ability to turn partner data into clear insights, dashboards, and recommendations for leaders • Excellent communication and stakeholder management skills, with experience influencing without direct authority across Sales, Marketing, Finance, and Legal • Experience with partner incentive and compensation structures, such as MDF, rebates, and partner discounts • Understand how to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support research, analysis, process documentation, and reporting, and how to apply AI to automate routine partner operations work • This is a full-time remote position based out of the US.

🏖️ Benefits

• 100% employer-paid medical insurance • Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. • RSU stock grants • Professional development and training opportunities • Company virtual happy hours, free food, and fun team-building activities • Monthly cell phone stipend • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

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