Senior Partner Operations Manager

🔥 15 hours ago

🏄 California, Massachusetts – Remote

🏄 California – Remote 🍂 Massachusetts – Remote

💵 $171.3k - $214.1k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Fivetran

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

💼 Consulting

📦 Logistics

💰 $565M Series D on 2021-09

Consulting • Logistics • Data Integration

Fivetran is a company that focuses on simplifying the process of data integration by providing automated data connectors that sync data from different sources into data warehouses, enabling seamless analytics and insights. Using a streamlined, fully-managed approach, Fivetran helps businesses consolidate their data infrastructure to ensure consistent data availability and reliability.

📋 Description

• Own day-to-day operations of the Fivetran and dbt Labs partner programs, including onboarding, tiering, certification, and renewals • Design and continuously improve scalable, consistent partner processes • Manage partner data and systems in Salesforce and the PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution • Build and maintain dashboards and reports for Partner, Sales, and executive leaders covering partner pipeline, bookings, and program health • Partner with Partner Management, Sales, Marketing, and Finance to define and track program KPIs, goals, and incentives • Administer partner incentive programs, including MDF, rebates, and SPIFFs, with Finance and Legal • Support integration of Fivetran and dbt Labs partner programs by aligning policies, processes, and tooling • Run regular business reviews and forecasting cadences with partner teams, surfacing risks, trends, and opportunities • Document processes, policies, and playbooks and keep program guidelines current • Mentor junior team members and collaborate on cross-functional initiatives

🎯 Requirements

• 7-10 years of experience in partner operations, channel operations, or revenue operations • Deep expertise in B2B SaaS partner programs, including reseller, referral, marketplace, SI, and technology alliance models • Strong working knowledge of Salesforce and PRM platforms, including partner data models, deal registration, and attribution • Ability to design, document, and scale processes across multiple teams and regions • Strong analytical skills and ability to turn partner data into insights, dashboards, and recommendations • Excellent communication and stakeholder management skills • Experience influencing without direct authority across Sales, Marketing, Finance, and Legal • Experience with partner incentive and compensation structures, including MDF, rebates, and partner discounts • Ability to use conversational AI systems such as Claude, ChatGPT, and internal chatbots for research, analysis, process documentation, reporting, and automation • Familiarity with cloud marketplace listings and co-sell programs using AWS, Azure, or GCP is a bonus • Experience supporting partner programs through a merger or acquisition is a bonus • Background in data, analytics, or developer-focused products is a bonus • Experience with partner enablement and certification programs is a bonus • Salesforce Administrator certification or hands-on experience configuring Salesforce workflows and reports is a bonus

🏖️ Benefits

• 100% employer-paid medical insurance • Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country • Paid sick time • Inclusive parental leave • Paid holidays, including a year-end Global Week of Rest • Volunteer days off • RSU stock grants • Professional development and training opportunities • Company virtual happy hours, free food, and fun team-building activities • Monthly cell phone stipend • Access to an innovative mental health support platform offering therapy, coaching, and self-guided mindfulness exercises for covered employees and dependents

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