Kitchen and Bath Inside Sales Specialist

🔥 3 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⬇️ Inside Sales

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Floor & Decor

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2000

🛒 Retail

Retail

Floor & Decor is a rapidly growing retailer specializing in hard surface flooring. The company currently operates over 200 stores and has plans to expand to 500 locations. Floor & Decor prides itself on providing a wide range of high-quality flooring products and fostering a positive environment for both customers and employees. It emphasizes community involvement, offering competitive benefits to its associates, and promoting professional growth and rewarding career opportunities.

📋 Description

• Daily performing Quick Quote Estimates for customers and converting leads into completed countertop sales • Daily soliciting and closing sales by making phone calls to follow up and convert leads generated through the proprietary Quick Quote Estimate tool • Managing customer orders and partnering with internal and external teams to address questions, resolve issues, and facilitate the order process in a timely manner • Maintaining strong organizational and follow-up skills to consistently manage projects, track information, close sales, and provide program feedback • Utilizing and managing Floor & Decor applications including the Proprietary Orders Portal, Quick Quote Estimator, and POS system • Collecting customer payments, finalizing sales, tracking required paperwork, and ensuring completed sales are properly closed and delivered • Monitoring and communicating sample replenishment needs to vendors for stores and Product Review Centers while assisting with purchase orders for new stores and assortment updates • Attending conference calls and training sessions to relay information to store teams and maintaining consistent communication in support of company goals • Meeting and exceeding established sales and performance goals

🎯 Requirements

• Associate or bachelor’s degree preferred • Two (2) years of sales, design, or project management experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the role • Minimum of one (1) year of retail experience preferred • Knowledge of countertop installation, fabrication, or kitchen remodels is a plus • Excellent customer service, verbal, written, and interpersonal communication skills • Strong organizational skills with the ability to multi-task in a fast-paced environment • Ability to identify and resolve problems in a timely manner • Proficiency in Microsoft Office Suite, Excel, and basic computer systems • Self-motivated approach with the ability to manage follow-up, prioritize tasks, and drive sales results • Willingness to work retail hours

🏖️ Benefits

• Bonus opportunities & career advancement opportunities at every level • Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program • Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) • Work-life balance, including: Paid vacation and sick time for eligible associates • Paid holidays plus a personal holiday • Paid Volunteer Time Off that starts on Day 1