Senior Clinical Access Specialist

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Flourish Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

🧘 Wellness

🌍 Social Impact

💰 Seed on 2022-02

Wellness • Social Impact

Flourish Health is a mission-driven mental health care organization focused on early intervention and sustained recovery for adolescents and young adults with serious mental illnesses. The company provides clinical services, care guides, and remote/hybrid therapy and support roles aimed at improving access to evidence-based treatment and family-centered care. Flourish emphasizes preventing long-term suffering by expanding access to effective mental health care and supporting families through coordinated patient care and guidance.

📋 Description

• Complete brief mental health assessments, triage, and obtain collateral clinical information for adolescents, young adults, and families via telehealth • Complete timely, high-quality documentation and follow-up for each clinical interaction • Determine clinical fit, risk level, and appropriate next steps—within Flourish or through external referrals • Serve as the clinical subject matter expert on state-specific contracts, admission pathways, eligibility requirements, and referral processes • Communicate with referral sources, managed care organizations, state agencies, juvenile justice programs, child welfare agencies, and other external stakeholders to coordinate admissions and ensure timely progression through the intake process • Track and manage contract-specific admission requirements, timelines, and documentation needs to support compliance and operational excellence • Serve as a trusted team resource regarding contract requirements, referral expectations, and complex admission scenarios • Collaborate closely with multidisciplinary teams including therapists, care advocates, and operations partners • Use clinical judgment to meet families where they are—motivating engagement while maintaining appropriate clinical boundaries • Support with covering full-time assessment role PTO and clinical administrative work as needed

🎯 Requirements

• Master’s degree in a clinical discipline, fully licensed for a minimum of 2yrs (LCSW, LMFT, LPC, LCMHC, or equivalent) • 8+ years of relevant patient experience or equivalent performance • Experience conducting brief assessments and/or triage, ideally in a remote or telehealth setting • Strong organizational skills and attention to detail • Comfort navigating changing workflows in a scaling organization • Experience communicating with external stakeholders • Must be 18 years or older • Attendance at 2+ in-person events per year required

🏖️ Benefits

• 401(k) matching • Home Office Stipend • Paid Time Off • Medical, Dental, and Vision Insurance