Franciscan Missionaries of Our Lady Health System
10,000+ employees
Founded 1911
🏥 Healthcare
🤝 Non-profit
🌍 Social Impact
Healthcare • Non-profit • Social Impact
Franciscan Missionaries of Our Lady Health System is one of the largest healthcare systems in Louisiana, serving over half of the state's population and the largest metropolitan area in Mississippi. This non-profit, Catholic organization offers a comprehensive range of healthcare services through its network of hospitals, clinics, and physicians, focusing on quality patient care, community health, and education. Headquartered in Baton Rouge, Louisiana, the mission of the organization is to provide excellence in health services and to care for the sick across Louisiana and Mississippi.
Benefit Navigator
Job not on LinkedIn
🔥 4 hours ago
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Franciscan Missionaries of Our Lady Health System
10,000+ employees
Founded 1911
🏥 Healthcare
🤝 Non-profit
🌍 Social Impact
Healthcare • Non-profit • Social Impact
Franciscan Missionaries of Our Lady Health System is one of the largest healthcare systems in Louisiana, serving over half of the state's population and the largest metropolitan area in Mississippi. This non-profit, Catholic organization offers a comprehensive range of healthcare services through its network of hospitals, clinics, and physicians, focusing on quality patient care, community health, and education. Headquartered in Baton Rouge, Louisiana, the mission of the organization is to provide excellence in health services and to care for the sick across Louisiana and Mississippi.
📋 Description
• Provide comprehensive guidance to team members regarding benefit programs, leave options, and available resources • Advise on eligibility requirements, enrollment actions, required documentation, and applicable timelines • Educate team members on leave impacts to benefits, payroll deductions, arrears, and return-to-work requirements • Manage and resolve routine and moderately complex benefits and leave inquiries • Coordinate with Benefits Analysts, Leave Specialists, and subject matter experts for specialized reviews and system intervention • Maintain accurate and compliant case documentation in designated systems • Prepare clear, professional, and empathetic communications • Interpret and explain benefit and leave policies, eligibility provisions, and program requirements • Guide team members and leaders to benefits and leave systems, tools, self-service resources, job aids, FAQs, and educational materials • Develop, maintain, and enhance job aids, FAQs, reference materials, and educational content • Deliver foundational education to managers and team members • Partner with askHR, Benefits, Leave Administration, Employee Health, Payroll, and external vendors • Contribute to process improvement and cross-functional projects by identifying trends, service challenges, and efficiency opportunities
🎯 Requirements
• 3 years of experience in HR, Benefits, Leave, and Customer Service • Bachelor's Degree required
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