HR Performance Center Representative 2

Job not on LinkedIn

🔥 0 minutes ago

⚜️ Louisiana – Remote

⚜️ Louisiana – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

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Franciscan Missionaries of Our Lady Health System

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1911

🤝 Non-profit

🌍 Social Impact

Healthcare • Non-profit • Social Impact

Franciscan Missionaries of Our Lady Health System is one of the largest healthcare systems in Louisiana, serving over half of the state's population and the largest metropolitan area in Mississippi. This non-profit, Catholic organization offers a comprehensive range of healthcare services through its network of hospitals, clinics, and physicians, focusing on quality patient care, community health, and education. Headquartered in Baton Rouge, Louisiana, the mission of the organization is to provide excellence in health services and to care for the sick across Louisiana and Mississippi.

📋 Description

• Answers and responds to incoming phone calls in adherence with protocol and service standards • Provides assistance to managers and employees with time-sensitive requests, such as HRIS (Lawson) navigation, etc. • Provides first-level assistance to managers and employees with HRIS self-service tools • Assists employees and managers in all stages of the employee life cycle (onboarding, job changes, retirement, etc.) • Initiates contact or makes referrals to the appropriate resource for situations that require specific attention or on behalf of other HR Centers of Excellence (CoE) • Investigates, and resolves first level Human Resources and benefits issues. • Maintains accurate and timely documentation and recordkeeping related to human resource and benefit activities in the designated database(s) and in adherence with human resource and benefit policies and applicable regulations. • Participates in and share expertise during team meetings and training sessions.

🎯 Requirements

• 3 years of HR Experience • High School Diploma • Excellent oral and written communication skills • Strong customer service skills • Excellent problem solving skills and multi tasking skills.

🏖️ Benefits

• Excellent oral and written communication skills • Strong customer service skills • Excellent problem solving skills and multi tasking skills.