Director of Product Design

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🔥 33 minutes ago

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FMX

51 - 200 employees

🏭 Manufacturing

🏥 Healthcare

🏨 Hospitality

Manufacturing • Healthcare • Hospitality

FMX is a leading provider of facilities and maintenance management solutions, designed to streamline processes, increase asset productivity, and deliver actionable insights for optimal operational efficiency. FMX caters to a wide range of industries including K-12 education, higher education, municipal government, manufacturing, restaurants, property management, healthcare, and religious organizations. Their comprehensive software features modules for facilities management, maintenance management, work order management, preventive maintenance, equipment maintenance, and inventory management. With a focus on ease-of-use and customer support, FMX helps organizations of all sizes optimize their maintenance operations and reduce costs, making it a reliable choice for facility management needs across various sectors.

📋 Description

• Own the design work for one product-suite trio: frame problems, map user flows, and design and validate solutions with customers. • Use AI-powered design and prototyping tools to explore workflows and UI patterns quickly, and co-build coded prototypes with engineers to test with users. • Run rapid, formative usability tests on concept builds and drive iteration before delivery. • Own the design vision across all product suites and align it with the company's product and business strategy. • Define what good looks like for FMX design, and build the roadmap to raise design maturity from where it is today to a consistent, strategic function. • Bring an outside-in point of view on where design and AI-accelerated workflows are heading, and decide how FMX should adopt them. • Manage, mentor, and develop the design team through regular 1:1s, constructive critique, and career development matched to each person's strengths and goals. • Own hiring, onboarding, and the design career and progression framework, and build the team structure that scales with the org. • Set and hold the quality bar across suites through critique and clear standards, so the experience stays coherent as trios go deeper into their own products. • Set standards for the AI-accelerated workflow: decide what to speed up with AI and what still needs human research and judgment, so faster cycles don't come at the cost of quality, accessibility, or ethics. • Work with Product and Engineering leadership to fold design into how bets are shaped, scoped, and delivered.

🎯 Requirements

• 8+ years in product or UX design, including several years leading, managing, and growing designers. • A track record of setting design strategy and raising the quality and maturity of a design function, not just shipping individual projects. • A strong portfolio and design point of view: you can still read a screen, run a critique, and tell great work from good work. • Demonstrated judgment about AI-assisted design and prototyping workflows: where they speed teams up, and what should not be delegated to AI. • Experience owning a design system and a set of standards across multiple teams or product areas. • Fluency in user-centered design, user research, and usability testing, and comfort using analytics and behavior data to inform and defend decisions. • Excellent communication and executive presence, with the ability to influence peers in Product and Engineering and keep teams aligned async without relying on constant live meetings. • Comfort operating in a remote, fast-moving environment. • Expertise in Figma strongly preferred. • A match with our core pillars: Teamwork, Excellence and Integrity.

🏖️ Benefits

• 100% company-paid health, dental and vision insurance. • At FMX we are remote first, but you’re welcome to use our office as you need. • We’ll give you everything necessary to do your job (company sponsored laptop, headset, etc.). • We will also provide up to $500 to help with equipment, furniture and accessories. • You will also get $60/month toward your home internet connection. • Generous PTO and UTO (unplanned time off) policies. • We offer a flexible schedule to help you manage personal appointments, such as doctor or dentist visits, as long as you're meeting performance expectations and project timelines. • Feel free to keep it casual, we do. • We're a team of hard-working, high-fiving, friendly folks. We take collaboration, transparency, continuous improvement, and work/life balance seriously.

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