Vendor & Partnership Manager

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Forma

WebsiteLinkedInAll Job Openings

51 - 200 employees

Forma (formerly Twic) is a life benefits platform that enables modern companies to design and scale flexible, global benefits programs with options that fit employee’s lives, from health and wellbeing to lifestyle – and beyond.

📋 Description

• Source, evaluate, and onboard new vendor and brand partners aligned with Forma's member demographics and benefit categories • Negotiate commercial terms including pricing, exclusives, revenue share, and co-marketing opportunities • Build and maintain strong long-term relationships with vendor partners, serving as their primary point of contact • Monitor vendor performance against KPIs (conversion, member satisfaction, redemption rates) and hold partners accountable to agreed standards • Manage contract renewals, offboarding underperforming vendors, and continuously refreshing the catalog • Curate and manage the Forma store catalog, ensuring a compelling, relevant, and on-brand product and service mix • Develop merchandising strategies that drive engagement, discovery, and spend across benefit categories • Identify gaps in the catalog and proactively source new vendors to fill them • Own the presentation of the store aligned to category organization, featured placements, seasonal moments, and promotional campaigns • Partner with Product to ensure a seamless member shopping experience and surface vendor integration needs • Collaborate with Finance and Legal on vendor contracts, pricing integrity, and compliance • Bring the member voice into vendor decisions — using data, feedback, and trends to inform the catalog strategy

🎯 Requirements

• 4+ years of experience in merchandising, partnerships, vendor management, or category management — ideally in a marketplace, benefits, HR tech, or consumer platform context • Proven track record of sourcing and managing vendor or brand partnerships end-to-end • Strong commercial instincts — you know how to negotiate, structure a deal, and assess whether a partner is truly worth the shelf space. • Data-driven mindset with the ability to use performance metrics to make and defend decisions • Excellent relationship management skills: vendors want to work with you, and members notice the difference • Highly organized with the ability to manage a large, dynamic catalog and multiple partner relationships simultaneously • A genuine passion for benefits, wellness, lifestyle, or consumer experience

🏖️ Benefits

• Remote-first working environment • Medical, dental and vision insurance plans • Employee wellness program • One-time home office stipend • 401(k) savings plan • Flexible PTO policy • 12 weeks Parental Leave + 4 additional weeks for the Birthing Parent