Field Service Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Fortive

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2016

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

💰 Post-IPO Equity on 2020-03

Healthcare • Manufacturing • Logistics

Fortive is a global industrial technology company that specializes in delivering advanced healthcare solutions, intelligent operating solutions, and precision technologies. With a team of 18,000 employees, Fortive works on solving tough technical challenges, empowering safer, smarter, and more efficient industrial operations. The company emphasizes sustainability, integrity, and continuous improvement, striving for a future that's stronger, safer, and smarter. Fortive has been recognized as one of America's Most Responsible Companies, demonstrating its commitment to positive social and environmental impact.

📋 Description

• Lead, coach, develop, and manage Field Service Engineers and other assigned Services personnel • Own team scheduling, workload prioritization, resource allocation, and customer commitments • Manage Field Service backlog, including aging, scheduling status, risks, and conversion to revenue • Develop and maintain monthly and quarterly revenue forecasts • Ensure completed service work is documented and processed for timely invoicing • Monitor utilization, productivity, capacity, and operational performance • Perform customer-facing machine alignment, condition monitoring, installation/commissioning, troubleshooting, and reliability services • Deliver remote and onsite product training to customers • Serve as an escalation point for customer, technical, scheduling, and operational issues • Generate and review customer-facing service reports, findings, and recommendations • Maintain personal schedule, book required travel, and submit expenses • Ensure direct reports meet expectations for scheduling, travel, expenses, reporting, and documentation • Ensure adherence to Services standard work, SOPs, safety requirements, quality standards, and company policies • Collaborate with Sales, Finance, Customer Support, Product Management, and Operations • Drive continuous improvement in service delivery, scheduling, forecasting, invoicing, and team effectiveness

🎯 Requirements

• Bachelor’s degree or equivalent technical experience in mechanical/electrical engineering, reliability, industrial maintenance, or a related field • Experience in field service, machine alignment, condition monitoring, industrial maintenance, or technical services • Previous leadership, supervisory, or team lead experience preferred • Experience managing or understanding revenue, backlog, forecasting, invoicing, utilization, and productivity • Strong customer communication, organization, coaching, and problem-solving skills • Ability to travel regularly throughout North America, with potential international travel • Valid Driver’s License required • Passport recommended • Ability to work in industrial environments and lift up to 50 lbs

🏖️ Benefits

• Equal opportunity employer • Reasonable accommodations for applicants with disabilities • Learning and growth opportunities • Inclusive culture • Employee growth opportunities