Implementation Specialist – Professional Services

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

🚫👨‍🎓 No degree required

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Fortive

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2016

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

💰 Post-IPO Equity on 2020-03

Healthcare • Manufacturing • Logistics

Fortive is a global industrial technology company that specializes in delivering advanced healthcare solutions, intelligent operating solutions, and precision technologies. With a team of 18,000 employees, Fortive works on solving tough technical challenges, empowering safer, smarter, and more efficient industrial operations. The company emphasizes sustainability, integrity, and continuous improvement, striving for a future that's stronger, safer, and smarter. Fortive has been recognized as one of America's Most Responsible Companies, demonstrating its commitment to positive social and environmental impact.

📋 Description

• Develop an in-depth understanding of the Censis SaaS product suite, including CensiTrac, LoanerLink, ScopeTrac, and CensiTrac Analytics Modules • Develop implementation strategies and identify and evaluate installation problems • Train clients on all features and benefits of Censis products • Provide demonstrations and in-services at client sites and virtually • Complete training checklists, daily reports, and implementation reports • Participate in software upgrade training • Identify installation problems, software bugs, and necessary software modifications for Product Development • Assist with installing and uninstalling hardware during operational readiness validations • Establish and maintain client satisfaction during implementation training • Participate in required project tasks and provide internal departmental support • Maintain expertise in hardware installation and troubleshooting for PCs, printers, label printers, scanners, PDAs, and related equipment • Proactively learn new features for Censis products • Build container definitions with strong attention to detail • Use electrochemical and laser marking technologies to mark, identify, and commission instruments • Prepare and convert customer count-sheet data for upload using Adobe, Word, and Excel • Work toward CCSVP certification if not previously certified as a sterile processing professional • May work weekend or overnight shifts • Travel to different facilities weekly from Monday to Friday, with travel up to 75%

🎯 Requirements

• Exceptional presentation and communication skills • Familiarity and ease with computer systems • Well organized and detail oriented • Self-motivated • Experience with Microsoft Office applications • Preferred: sterile processing certification • Preferred: experience implementing systems in healthcare environments • Preferred: 1–2 years of sterile processing or healthcare experience with knowledge of surgical instrument nomenclature • Preferred: experience with Salesforce and/or other project management software • Ability to physically lift up to 25 lbs when assisting with hardware installation • Willingness and ability to travel up to 75%, including weekly travel to different facilities Monday through Friday • If not previously certified as a sterile processing professional, willingness to work toward CCSVP certification

🏖️ Benefits

• Equal opportunity employer • Reasonable accommodations for applicants with disabilities • Fortive culture emphasizing learning and growth