Senior Global Applications Specialist – Science & Industrial

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🕒 May 6

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟠 Senior

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Fortive

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2016

🏢 Enterprise

⚕️ Healthcare Insurance

💰 Post-IPO Equity on 2020-03

Enterprise • Healthcare Insurance

Fortive is a global industrial technology company that specializes in delivering advanced healthcare solutions, intelligent operating solutions, and precision technologies. With a team of 18,000 employees, Fortive works on solving tough technical challenges, empowering safer, smarter, and more efficient industrial operations. The company emphasizes sustainability, integrity, and continuous improvement, striving for a future that's stronger, safer, and smarter. Fortive has been recognized as one of America's Most Responsible Companies, demonstrating its commitment to positive social and environmental impact.

📋 Description

• Provide senior-level technical and scientific expertise supporting ASP sterilization systems used within science and industrial environments. • Serve as the global technical escalation point for complex system issues affecting hardware, software, networking, and integrated system performance. • Monitor platform performance trends and identify emerging technical risks or recurring field issues. • Provide authoritative technical guidance to ensure consistent troubleshooting methodologies and resolution strategies across global service teams. • Support high-visibility customer situations requiring deep technical and applications expertise. • Partner with regulated customers—including medical device manufacturers, laboratories, and testing organizations—to ensure compliant system operation and optimal application performance. • Provide onsite technical support globally when required to address complex system investigations, escalations, or critical customer needs. • Act as a trusted technical advisor to internal stakeholders and external customers during complex technical situations. • Independently assess and manage technical risks associated with sterilization platforms and their deployment within regulated environments. • Provide clear technical accountability for decisions impacting system reliability, regulatory compliance, and operational safety. • Lead investigations into significant technical issues, system failures, or safety-related events. • Support the development of corrective and preventive actions to improve system reliability and mitigate future risk. • Lead complex technical investigations involving system failures, out-of-box issues, or field non-conformances. • Conduct structured root cause analysis using data-driven methodologies to identify underlying system or process issues. • Develop and recommend scientifically sound corrective actions to resolve recurring technical challenges. • Collaborate with engineering, quality, and product development teams to implement long-term solutions. • Collaborate cross-functionally with engineering, product management, quality, and service teams during new product development activities. • Provide field-informed insights to ensure new products are designed for serviceability, reliability, and real-world application workflows. • Support global product launch readiness through the development of service documentation, troubleshooting strategies, and training materials. • Participate in product verification, validation, and qualification activities within regulated or controlled environments. • Leverage extensive field service experience to influence global service workflows, troubleshooting processes, and operational best practices. • Partner with regional service leaders to drive continuous improvement initiatives that enhance service efficiency and customer experience. • Support global service readiness planning and proactive issue resolution initiatives. • Promote knowledge sharing and best practices across the global service organization. • Ensure platform processes and service activities remain aligned with global regulatory expectations and relevant ISO sterilization standards. • Support system validation and qualification activities while ensuring systems operate within a validated state in regulated environments. • Author and review critical technical documentation including Standard Operating Procedures (SOPs), validation protocols, investigation reports, technical bulletins, and service documentation. • Provide technical input supporting CAPA investigations, regulatory compliance initiatives, and quality system improvements. • Provide mentorship and technical guidance to service engineers and technical specialists across the global organization. • Support the development of training materials and knowledge transfer initiatives to strengthen global troubleshooting capability. • Foster collaboration and knowledge exchange across engineering, service, and quality teams.

🎯 Requirements

• Bachelor’s degree in Engineering, or a related technical discipline. • Extensive field service experience with complex technical systems in GMP and/or ISO13485 regulated industries. • Demonstrated expertise supporting ASP sterilization equipment or comparable sterilization or laboratory systems. • Strong understanding of global service workflows, escalation processes, and lifecycle service support. • Proven ability to work effectively within global cross-functional teams and influence outcomes without direct authority. • Experience supporting new product development, product launch, and service readiness initiatives. • Demonstrated experience supporting system validation and qualification activities in regulated or controlled environments and quality systems. • Advanced critical thinking and analytical skills with the ability to diagnose and resolve highly complex system issues. • Working knowledge of relevant ISO sterilization standards and industry regulatory frameworks. • Excellent communication, interpersonal, and stakeholder engagement skills. • Ability and willingness to travel domestically and internationally, including periodic business travel to Irvine, CA.

🏖️ Benefits

• Domestic and international travel opportunities • Professional development and mentorship programs