Billing & Collections Specialist

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Billing Specialist

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Foundant Technologies

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 Non-profit

💊 Pharmaceuticals

Non-profit • Pharmaceuticals

Foundant Technologies is a company dedicated to maximizing the impact of the philanthropic community through specialized software solutions. Their offerings include grant management software tailored for nonprofits, foundations, and community foundations. Foundant focuses on providing user-aligned cloud technology and exceptional service to help funders and grantseekers streamline their operations and dedicate more time to their missions.

📋 Description

• Review and invoice all approved sales orders in NetSuite accurately and on schedule • Apply incoming client payments promptly and accurately • Research and resolve billing disputes, short-pays, and unapplied cash with internal teams as needed • Contact customers by phone and email to collect past-due balances and secure payment commitments • Own past-due accounts through resolution or escalation, reviewing AR aging daily to prioritize by balance, age, and risk • Document collection activity and customer communications in the AR ticketing system • Escalate high-risk accounts nearing suspension to the Billing & Collections Manager with a summary and recommendation • Support month-end close by reconciling AR aging to the trial balance • Identify correct billing contacts when invoices do not reach customers, partnering with Sales and Customer Success • Perform ad hoc tasks and projects as directed by the Billing & Collections Manager and/or Global Controller • Partner with Customer Success, Sales, and Support to maintain customer relationships while collecting payments

🎯 Requirements

• At least 3 years of accounts receivable, collections, or billing experience, including SaaS or subscription billing • Experience with an ERP system like NetSuite, Sage Intacct, or Great Plains • Track record of identifying the root cause of a recurring billing or collections problem and fixing it • Strong written and verbal communication skills, including comfort having firm but professional conversations about overdue balances • Solid attention to detail and accuracy with numbers • Intermediate Excel skills, including lookups and pivot tables • Ability to manage a high volume of accounts, hundreds per month, and shifting priorities • High school diploma or equivalent • Preferred: Experience with NetSuite • Preferred: Experience with Salesforce • Preferred: Experience with collections automation or payment portal tools

🏖️ Benefits

• Competitive salary and benefits • Tuition reimbursements • Lifestyle reimbursements • Bespoke mindfulness initiatives • Bespoke fitness initiatives • Flexible PTO policy • Professional and personal development opportunities • Internal mobility and career growth opportunities • Autonomy and responsibility in the role • Employee recognition program • Workplace accommodations throughout the interview and employment process

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume