Associate Product Manager

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $77k - $101k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

✅ Product Manager

👻 Ghost score 0%

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FranklinCovey

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1997

We give strategy the human edge™.

📋 Description

• Draft user stories, acceptance criteria, and test cases for MCP tools, AI skills, and in-app experiences • Work alongside Engineering and Design from build through release • Contribute test scenarios and expected answers to quality checks for AI features • Review evaluation results with subject-matter experts and flag issues before launch • Support discovery through customer and internal interviews and partner and marketplace research • Use AI tools for research, drafting, prototyping, and analysis • Create and maintain setup and admin guides, how-to articles, FAQs, release notes, and internal knowledge-base content • Build and deliver enablement for Sales, Client Success, consultants, and facilitators, including demos, talk tracks, and training • Help Security and Legal prepare security and AI questionnaires, data-handling summaries, and marketplace listing content • Coordinate pilot and early-access logistics, including onboarding, setup support, check-ins, and tracking success measures • Track usage, adoption, and feedback across channels and report findings • Manage intake and first-pass triage of feature requests, issues, and field questions • Route requests to the appropriate owner and turn recurring questions into documentation and backlog items

🎯 Requirements

• Bachelor's degree or equivalent work experience • 2+ years of experience in product management, product operations, technical program management, implementation, solutions consulting, or a similar role at a software or technology company • Experience creating technical documentation, training, or enablement materials • Experience using generative AI tools such as Claude, ChatGPT, or Copilot in day-to-day work • Familiarity with AI assistants connecting to outside tools and data, including MCP servers, APIs, connectors, and agents • Experience with Microsoft 365 or Teams administration, Salesforce, Workday, or learning platform integrations • Experience writing user stories and acceptance criteria in agile product teams • Experience testing software or evaluating AI features • Experience supporting pilots, customer onboarding, or implementations • Comfortable reading API documentation • Excellent written communication and organization, with a bias toward clarity and follow-through • Passion for leadership development, learning, and behavior change; edtech experience

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • HSA • Employee stock purchasing program • 401(k) • Paid time off • Holiday pay

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